At a Glance
- Tasks: Support transformative projects by analysing business needs and designing effective solutions.
- Company: Join a forward-thinking organisation focused on impactful change.
- Benefits: Attractive salary, flexible working options, and opportunities for personal growth.
- Other info: Dynamic team environment with plenty of room for career advancement.
- Why this job: Be at the forefront of change, making a real difference in how businesses operate.
- Qualifications: Strong analytical skills and a passion for improving user experiences.
The Business Analyst / Business Change Analyst supports the design and delivery of value-driven transformation by combining structured business analysis with practical business change and service management awareness. The role helps define business and user needs, supports service design and transition activity, and ensures change is translated into clear requirements, workable processes and measurable service outcomes.
How the Role Contributes Across Think / Plan / Do / Run:
- Think: supports discovery, requirements gathering, baseline analysis and benefits definition, including review of current services, stakeholder needs and user pain points.
- Plan: contributes to user journeys, process maps, service models, requirements and future-state ways of working.
- Do: supports implementation and business readiness, including change impact assessment, service transition activity and handover preparation.
- Run: helps define MI and reporting needs, reviews service performance data and identifies improvement opportunities linked to benefits and user experience.
Key Responsibilities:
Gather, document and validate business, user and service requirements.
Business Change & Communications Specialist employer: Sanderson Government and Defence
Join a forward-thinking organisation that values user-centred design and offers a collaborative work environment in the heart of London. With a strong commitment to diversity and inclusion, we provide our employees with opportunities for professional growth while working on impactful government projects that shape digital services. Enjoy a flexible working model that balances on-site collaboration with remote work, ensuring a rewarding and meaningful career path.
Contact Details:
Sanderson Government and Defence Recruitment Team
