At a Glance
- Tasks: Support prime account customers and manage orders through Tradehub and EDI.
- Company: Join Sanderson Design Group, a leader in design and customer care.
- Benefits: Enjoy a supportive work environment with opportunities for growth.
- Other info: Dynamic role with a focus on building customer loyalty.
- Why this job: Be the voice of our customers and enhance their experience with us.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Sanderson Design Group in Loughborough is seeking a Prime Account & Digital Customer Service Advisor to provide comprehensive support to prime account customers and sales managers, manage Tradehub and EDI orders, and handle UK customer service correspondence via the Ignite platform.
The role focuses on accurate order processing, portal maintenance, and proactive customer engagement to deliver a seamless, customer-centric journey and strengthen loyalty.
Prime Account & Digital Customer Care Specialist in Loughborough employer: Sanderson Design Group
Sanderson Design Group is an exceptional employer located in Loughborough, offering a vibrant work culture that prioritises employee engagement and development. With a strong focus on customer-centric service, employees benefit from comprehensive training and growth opportunities, ensuring they thrive in their roles while contributing to the success of prime account customers. The company's commitment to innovation and teamwork creates a rewarding environment where every team member can make a meaningful impact.
