At a Glance
- Tasks: Maintain a stunning showroom and deliver exceptional client experiences.
- Company: Join a prestigious brand in the heart of Chelsea and Chiswick.
- Benefits: Flexible hours, creative environment, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values creativity and client satisfaction.
- Qualifications: GCSE A-C level required; interior design training preferred.
- Other info: Collaborate with diverse teams and enjoy a vibrant workplace culture.
The predicted salary is between 30000 - 42000 Β£ per year.
We are looking for a Showroom Executive to join us three days a week across our Chelsea Harbour and Chiswick Showrooms.
RESPONSIBILITIES:
Showroom Excellence & Operations
- Maintain a polished, inspiring showroom that reflects the prestige of the SDG brands.
- Ensure every visitor connects with the DNA and story of each brand.
- Oversee stock, orders, and sampling to guarantee smooth service and client satisfaction.
- Support both London showrooms, bringing consistency and flexibility across locations.
Client Experience & Creative Service
- Deliver a standout welcome and hospitality that makes every client feel valued.
- Provide expert guidance, using collection books, brochures, and materials to match client needs.
- Create visual assets that help clients envision schemes and confidently confirm orders.
- Proactively source products and follow up with tailored proposals, costs, and lead times.
- Balance multiple demands under pressure while safeguarding an exceptional customer journey.
Sales & Client Growth
- Identify opportunities to upsell, cross-sell, and close sales across a wide client base.
- Strengthen long-term relationships with existing clients while actively growing new business.
- Keep CRM records accurate and insightful, supporting engagement and future sales.
- Promote SDGβs omnichannel platforms to expand reach and client access.
- Stay driven by results, targets, and commercial impact.
Collaboration, Strategy & Events
- Contribute ideas and insights in team meetings, highlighting trends, competitors, and opportunities.
- Support the planning and delivery of showroom events that showcase collections and inspire clients.
- Assist with daily scheduling and operations to keep the team running smoothly.
- Track and share KPIs to measure success and identify areas for growth.
Personal Effectiveness & Contribution
- Deliver objectives on time with accountability and initiative.
- Prioritise effectively under pressure, maintaining both efficiency and accuracy.
- Bring positivity, creativity, and solutions-focused energy to the team.
MEASURES OF SUCCESS
- Customer satisfaction- Monthly showroom and sampling statistics.
- Effective and appropriate understanding and representation of ALL brands achieved.
- New customers and project lead generation, providing Return on Customer Visit.
- Detailed objectives achieved.
- Timely reporting as requested.
- TEAMWORK β one team
CONNECTING WITH OTHERS
Effectively collaborate across the business to develop strong relationships with internal and external stakeholders. E.g
Internal
- Marketing Team
- Leadership Team
- Commercial Teams
- Customer Services
- International Divisions
QUALIFICATIONS
- Educated to GCSE A-C level as a minimum.
- Candidates with Interior Design training are preferred.
- Formal sales training would be a strong advantage but not essential.
EXPERIENCE & SKILLS
- A passion for our brands and products coupled with excellent interpersonal communication and presentation skills are essential.
- Excellent and communication skills, with sound administration.
- Strong verbal and written communication skills with confidence in dealing with clients at all levels.
- Highly self-motivated individual, good at negotiating.
- Demonstrable ability to present, influence and communicate effectively at all levels of the business.
- Self-driven, results orientated and a positive outlook.
- Strong analytical and numerical skills. Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel and PowerPoint.
- Organised, methodical and proactive.
BEHAVIOURS- Energy, Professional, Proactive, Dynamic, Organised, Initiative, Creative, Confident, Flexible
Showroom Executive employer: Sanderson Design Group plc.
Contact Detail:
Sanderson Design Group plc. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Showroom Executive
β¨Tip Number 1
Get to know the company and its brands inside out. When you walk into that showroom, you want to be able to chat confidently about what makes each brand special. This will not only impress your potential employers but also help you connect with clients on a deeper level.
β¨Tip Number 2
Practice your customer service skills! Role-play scenarios where you welcome clients and guide them through the showroom experience. The more comfortable you are in these situations, the better you'll perform when it counts.
β¨Tip Number 3
Show off your creativity! Think of ways to present products visually that will wow clients. Bring some ideas to the table during interviews to demonstrate your proactive approach and passion for the role.
β¨Tip Number 4
Donβt forget to network! Connect with people in the industry, attend events, and engage with potential clients. Building relationships can open doors and give you an edge in landing that Showroom Executive position.
We think you need these skills to ace Showroom Executive
Some tips for your application π«‘
Show Your Passion: When you're writing your application, let your enthusiasm for our brands and products shine through. We want to see that youβre genuinely excited about the role and how you can contribute to our showroom excellence.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Use examples that demonstrate your ability to connect with clients and deliver exceptional service, just like we do at StudySmarter.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly and effectively.
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role. Plus, it shows youβre keen to join our team!
How to prepare for a job interview at Sanderson Design Group plc.
β¨Know the Brands Inside Out
Before your interview, dive deep into the brands you'll be representing. Understand their stories, values, and unique selling points. This knowledge will not only impress your interviewers but also help you connect with the DNA of each brand during your discussions.
β¨Showcase Your Client Experience Skills
Prepare examples of how you've delivered exceptional client experiences in the past. Think about times when you went above and beyond to make a client feel valued. Highlighting these experiences will demonstrate your ability to create that standout welcome and hospitality theyβre looking for.
β¨Be Ready to Discuss Sales Strategies
Brush up on your sales techniques and be prepared to discuss how you identify upselling and cross-selling opportunities. Share specific instances where you successfully closed sales or strengthened client relationships, as this aligns perfectly with the role's responsibilities.
β¨Bring Your Creative Ideas
Think about how you can contribute creatively to the showroom experience. Prepare some ideas for visual assets or events that could enhance client engagement. Showing your proactive and creative side will resonate well with the teamβs dynamic and collaborative culture.