At a Glance
- Tasks: Be the friendly face of our care home, welcoming visitors and supporting the team.
- Company: Join Sanders Senior Living, a luxury care home group focused on exceptional service and wellbeing.
- Benefits: Enjoy 28 days paid holiday, discounts, training support, and career progression opportunities.
- Why this job: Make a difference in residents' lives while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and previous receptionist experience are essential.
- Other info: Free DBS check, uniform provided, and on-site parking available.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Care Home: Grace Court
Hours per week: 16 hours a week
Salary: £12.21 an hour
About the role:
We are looking for an engaging, confident and motivated Concierge to deliver professional and courteous reception service to all visitors to the home. Our concierges ensure that every visitor to the home receives an outstanding experience, greeting them courteously and professionally. Where required, you will provide support to the administrator and management team, supporting effective and confidential record keeping in the home.
Benefits of working with Sanders Senior Living:
- 28 days Paid Holiday
- Pension Scheme
- Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
- Employee Assistance Scheme that is also available to immediate family members
- Comprehensive induction and ongoing training
- Free DBS Check and uniform
- Funding and support towards obtaining NVQ Level 1 and 2 in Health and Social Care
- Opportunities to progress your career within the company
- Free, on-site parking
- Employee of the Month awards
About you:
We are looking for a Concierge with strong communication skills. You will have previous experience as a receptionist, and a proficient knowledge of IT. Our concierges play a pivotal role in maintaining a positive reputation of the home in the local community so you will be driven to meeting and delivering a high standard of service.
About Sanders Senior Living:
Sanders Senior Living is a luxury care home group with state-of-the-art residences brimming with premium facilities and exceptional services. Optimum health and wellbeing are at the heart of everything we do. And we do it with a difference. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents. At Sanders Senior Living, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents. As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.
All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.
You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.
Weekend Concierge in Canvey Island employer: Sanders Senior Living
Contact Detail:
Sanders Senior Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Concierge in Canvey Island
✨Tip Number 1
Familiarise yourself with the values and mission of Sanders Senior Living. Understanding their commitment to personalised care will help you align your responses during any interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Prepare to demonstrate your communication skills by thinking of examples from your past experiences where you provided excellent customer service. This will be crucial in showing that you can create a welcoming environment for visitors.
✨Tip Number 3
Research common IT systems used in care homes or reception roles. Being knowledgeable about these tools can give you an edge, as it shows you're ready to hit the ground running and support the team effectively.
✨Tip Number 4
Consider visiting Grace Court before applying. Meeting the team and getting a feel for the environment can provide you with valuable insights to discuss during your application process, making you stand out as a candidate who is genuinely interested.
We think you need these skills to ace Weekend Concierge in Canvey Island
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Weekend Concierge position. Highlight key skills such as communication and IT proficiency in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, particularly any previous roles in reception or customer service. Use specific examples that demonstrate your ability to provide outstanding service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are drawn to Sanders Senior Living and how your skills align with their mission of delivering personalised care.
Complete the Application Form: When filling out the online application form, ensure all sections are completed accurately. Double-check for any spelling or grammatical errors before submitting to present yourself professionally.
How to prepare for a job interview at Sanders Senior Living
✨Showcase Your Communication Skills
As a Weekend Concierge, strong communication is key. Be prepared to demonstrate your ability to engage with visitors and staff effectively. Practice clear and confident responses to common interview questions.
✨Highlight Relevant Experience
Make sure to discuss your previous experience as a receptionist or in customer service roles. Share specific examples of how you provided excellent service and handled challenging situations.
✨Familiarise Yourself with the Company
Research Sanders Senior Living and understand their mission and values. Being able to articulate why you want to work for them and how you align with their commitment to personalised care will impress the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and opportunities for professional development. This shows your genuine interest in the position and the company.