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- Tasks: Deliver a warm and professional reception service to all visitors at our luxury care home.
- Company: Join Sanders Senior Living, a leader in premium care with a focus on wellbeing.
- Benefits: Enjoy 28 days paid holiday, pension scheme, discounts, and career progression opportunities.
- Other info: Comprehensive training and free DBS check provided, plus employee recognition awards.
- Why this job: Make a real difference in residents' lives while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and previous receptionist experience are essential.
The predicted salary is between 26500 - 26500 £ per year.
Care Home: Bellerose Manor
Hours per week: 40
Salary: £12.71 an hour
About the role:
We are looking for an engaging, confident and motivated Concierge to deliver professional and courteous reception service to all visitors to the home. Our concierges ensure that every visitor to the home receives an outstanding experience, greeting them courteously and professionally. Where required, you will provide support to the administrator and management team, supporting effective and confidential record keeping in the home.
Benefits of working with Sanders Senior Living:
- 28 days Paid Holiday
- Pension Scheme
- Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
- Employee Assistance Scheme that is also available to immediate family members
- Comprehensive induction and ongoing training
- Free DBS Check and uniform
- Funding and support towards obtaining NVQs
- Opportunities to progress your career within the company
- Free, on-site parking
- Employee of the Month awards
About you:
We are looking for a Concierge with strong communication skills. You will have previous experience as a receptionist, and a proficient knowledge of IT. Our concierges play a pivotal role in maintaining a positive reputation of the home in the local community so you will be driven to meeting and delivering a high standard of service.
About Sanders Senior Living:
Sanders Senior Living is a luxury care home group with state-of-the-art residences brimming with premium facilities and exceptional services. Optimum health and wellbeing are at the heart of everything we do. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents. At Sanders Senior Living, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents. As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.
All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.
You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.
Concierge in Loughborough employer: Sanders Senior Living
Contact Detail:
Sanders Senior Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge in Loughborough
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Research what a Concierge does at a care home like Bellerose Manor. This will help you tailor your approach and show that you're genuinely interested in the position.
✨Tip Number 2
When you get to the interview stage, don’t just sit back and wait for questions. Be proactive! Prepare some thoughtful questions about the team and the home. This shows you’re engaged and ready to contribute to the positive atmosphere.
✨Tip Number 3
Practice makes perfect! Role-play common interview scenarios with a friend or family member. This will help you feel more confident and articulate when discussing your previous experience and how it relates to the Concierge role.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s quick and easy, and you’ll be one step closer to joining the fantastic team at Sanders Senior Living. Plus, we love seeing applications come directly from our site!
We think you need these skills to ace Concierge in Loughborough
Some tips for your application 🫡
Complete the Application Form: Make sure you fill out every section of the online application form. We want to get to know you, so don’t leave anything blank that could showcase your skills and experience!
Show Off Your Communication Skills: As a Concierge, strong communication is key! Use your application to highlight any previous experience in customer service or reception roles where you’ve excelled in this area.
Tailor Your Application: Take a moment to read through the job description and align your application with what we’re looking for. Mention specific skills or experiences that relate directly to the role of Concierge at Bellerose Manor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s quick and easy, and it ensures your application goes straight to us for review. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Sanders Senior Living
✨Know the Company Inside Out
Before your interview, take some time to research Sanders Senior Living. Understand their mission, values, and what sets them apart in the care home industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Concierge, strong communication is key. During the interview, practice clear and confident speech. You might even want to prepare a few examples of how you've successfully handled difficult situations or provided excellent service in previous roles.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. A smart appearance reflects your understanding of the role's requirements and shows that you take the opportunity seriously.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within Sanders Senior Living. This demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.