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- Tasks: Deliver exceptional reception service and support the management team at our luxury care home.
- Company: Join Sanders Senior Living, a leader in innovative care with a focus on wellbeing.
- Benefits: Enjoy 28 days paid holiday, pension scheme, discounts, and career progression opportunities.
- Other info: Comprehensive training and free DBS check provided; dynamic workplace with growth potential.
- Why this job: Make a real difference in residents' lives while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and previous receptionist experience are essential.
The predicted salary is between 26500 - 26500 £ per year.
Care Home: Bellerose Manor
Hours per week: 40
Salary: £12.71 an hour
About the role:
We are looking for an engaging, confident and motivated Concierge to deliver professional and courteous reception service to all visitors to the home. Our concierges ensure that every visitor to the home receives an outstanding experience, greeting them courteously and professionally. Where required, you will provide support to the administrator and management team, supporting effective and confidential record keeping in the home.
Benefits of working with Sanders Senior Living:
- 28 days Paid Holiday
- Pension Scheme
- Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
- Employee Assistance Scheme that is also available to immediate family members
- Comprehensive induction and ongoing training
- Free DBS Check and uniform
- Funding and support towards obtaining NVQs
- Opportunities to progress your career within the company
- Free, on-site parking
- Employee of the Month awards
About you:
We are looking for a Concierge with strong communication skills. You will have previous experience as a receptionist, and a proficient knowledge of IT. Our concierges play a pivotal role in maintaining a positive reputation of the home in the local community so you will be driven to meeting and delivering a high standard of service.
About Sanders Senior Living:
Sanders Senior Living is a luxury care home group with state-of-the-art residences brimming with premium facilities and exceptional services. Optimum health and wellbeing are at the heart of everything we do. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.
At Sanders Senior Living, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.
As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.
All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.
You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.
Concierge in Leicester employer: Sanders Senior Living
Contact Detail:
Sanders Senior Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge in Leicester
✨Tip Number 1
Make sure you research Sanders Senior Living before your interview. Knowing about their values and services will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a Concierge, you'll need to engage with visitors confidently. Try role-playing scenarios with friends or family to get comfortable with greeting and assisting guests.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a role where professionalism is key. Choose an outfit that reflects the high standards of service at Sanders Senior Living.
✨Tip Number 4
Don't forget to apply through our website! It’s the quickest way to get your application noticed. Plus, it shows you're tech-savvy, which is a big plus for this role.
We think you need these skills to ace Concierge in Leicester
Some tips for your application 🫡
Fill Out the Application Form Completely: Make sure you complete every section of the online application form. We want to get a full picture of who you are and what you can bring to the role, so don’t leave anything blank!
Show Off Your Communication Skills: As a Concierge, strong communication is key! Use your application to highlight your previous experience in reception roles and how you’ve effectively interacted with visitors or clients.
Tailor Your Application: Take a moment to read through the job description and align your skills and experiences with what we’re looking for. This shows us that you’re genuinely interested in the role and understand what it entails.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position without any hiccups!
How to prepare for a job interview at Sanders Senior Living
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Concierge at Sanders Senior Living entails. Familiarise yourself with their values and the specific responsibilities mentioned in the job description. This will help you tailor your answers to show how you can contribute to their mission.
✨Showcase Your Communication Skills
As a Concierge, strong communication is key. Prepare examples from your past experiences where you effectively communicated with visitors or resolved issues. Practising these scenarios will help you articulate your skills confidently during the interview.
✨Dress the Part
First impressions matter! Dress professionally to reflect the high standards of Sanders Senior Living. A smart appearance not only shows respect for the interviewers but also demonstrates your understanding of the role's importance in maintaining the home's reputation.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how they measure success in the Concierge role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.