At a Glance
- Tasks: Deliver a warm and professional reception service to all visitors at our luxury care home.
- Company: Join Sanders Senior Living, a leader in innovative care with a focus on wellbeing.
- Benefits: Enjoy 28 days paid holiday, pension scheme, and discounts on travel and leisure activities.
- Other info: Opportunities for career progression and comprehensive training provided.
- Why this job: Make a real difference in residents' lives while developing your career in a supportive environment.
- Qualifications: Strong communication skills and previous receptionist experience are essential.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Care Home: Bellerose Manor
Hours per week: 40
Salary: £12.71 an hour
About the role:
We are looking for an engaging, confident and motivated Concierge to deliver professional and courteous reception service to all visitors to the home. Our concierges ensure that every visitor to the home receives an outstanding experience, greeting them courteously and professionally. Where required, you will provide support to the administrator and management team, supporting effective and confidential record keeping in the home.
Benefits of working with Sanders Senior Living:
- 28 days Paid Holiday
- Pension Scheme
- Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
- Employee Assistance Scheme that is also available to immediate family members
- Comprehensive induction and ongoing training
- Free DBS Check and uniform
- Funding and support towards obtaining NVQs
- Opportunities to progress your career within the company
- Free, on-site parking
- Employee of the Month awards
About you:
We are looking for a Concierge with strong communication skills. You will have previous experience as a receptionist, and a proficient knowledge of IT. Our concierges play a pivotal role in maintaining a positive reputation of the home in the local community so you will be driven to meeting and delivering a high standard of service.
About Sanders Senior Living:
Sanders Senior Living is a luxury care home group with state-of-the-art residences brimming with premium facilities and exceptional services. Optimum health and wellbeing are at the heart of everything we do. And we do it with a difference. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents. At Sanders Senior Living, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents. As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.
All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.
You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.
Concierge in Glenfield employer: Sanders Senior Living
Sanders Senior Living offers a rewarding opportunity for those passionate about providing exceptional care in a supportive environment. With a strong emphasis on employee development and training, our team members enjoy a collaborative work culture that values flexibility and high standards of cleanliness. Located in the picturesque Claines, our care home not only prioritises the well-being of residents but also fosters a fulfilling career path for our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Concierge in Glenfield
✨Tip Number 1
Make sure you research Sanders Senior Living before your interview. Knowing about their commitment to personalised care and professional development will show that you're genuinely interested in the role and align with their values.
✨Tip Number 2
Practice your communication skills! As a Concierge, you'll need to engage with visitors confidently. Try role-playing scenarios with friends or family to get comfortable with greeting people and handling inquiries.
✨Tip Number 3
Dress the part! First impressions matter, especially in a reception role. Wear smart attire that reflects the professional image of Sanders Senior Living when you go for your interview.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Concierge in Glenfield
Some tips for your application 🫡
Complete the Application Form:Make sure you fill out the online application form completely. We want to see all your skills and experiences, so don’t leave anything out!
Show Off Your Communication Skills:Since strong communication is key for this role, highlight any relevant experience in your application. Let us know how you've engaged with visitors or clients in the past.
Tailor Your Application:Take a moment to tailor your application to the Concierge role. Mention how your previous experience aligns with our mission of delivering outstanding service at Bellerose Manor.
Apply Through Our Website:We encourage you to apply through our website for a smooth process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Sanders Senior Living
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the role of a Concierge at Sanders Senior Living. Familiarise yourself with their values and the specific responsibilities mentioned in the job description. This will help you tailor your answers to show how you can contribute to their mission.
✨Showcase Your Communication Skills
As a Concierge, strong communication is key. Prepare examples from your past experiences where you effectively communicated with visitors or resolved issues. Practising these scenarios will help you articulate your skills confidently during the interview.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. Since this role involves interacting with residents and visitors, looking polished will reflect your understanding of the importance of professionalism in a care home setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team dynamics, training opportunities, or how they measure success in the Concierge role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
