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- Tasks: Deliver a warm and professional reception service to all visitors at our luxury care home.
- Company: Join Sanders Senior Living, a leader in premium care with a focus on wellbeing.
- Benefits: Enjoy 28 days paid holiday, pension scheme, discounts, and career progression opportunities.
- Other info: Comprehensive training and support for your career growth in a dynamic environment.
- Why this job: Be the friendly face that makes a difference in residents' lives every day.
- Qualifications: Strong communication skills and previous receptionist experience are essential.
The predicted salary is between 26500 - 26500 £ per year.
Care Home: Bellerose Manor
Hours per week: 40
Salary: £12.71 an hour
About the role:
We are looking for an engaging, confident and motivated Concierge to deliver professional and courteous reception service to all visitors to the home. Our concierges ensure that every visitor to the home receives an outstanding experience, greeting them courteously and professionally. Where required, you will provide support to the administrator and management team, supporting effective and confidential record keeping in the home.
Benefits of working with Sanders Senior Living:
- 28 days Paid Holiday
- Pension Scheme
- Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
- Employee Assistance Scheme that is also available to immediate family members
- Comprehensive induction and ongoing training
- Free DBS Check and uniform
- Funding and support towards obtaining NVQs
- Opportunities to progress your career within the company
- Free, on-site parking
- Employee of the Month awards
About you:
We are looking for a Concierge with strong communication skills. You will have previous experience as a receptionist, and a proficient knowledge of IT. Our concierges play a pivotal role in maintaining a positive reputation of the home in the local community so you will be driven to meeting and delivering a high standard of service.
About Sanders Senior Living:
Sanders Senior Living is a luxury care home group with state-of-the-art residences brimming with premium facilities and exceptional services. Optimum health and wellbeing are at the heart of everything we do. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents. At Sanders Senior Living, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents. As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.
All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.
You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.
Concierge in Coventry employer: Sanders Senior Living
Contact Detail:
Sanders Senior Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge in Coventry
✨Tip Number 1
Make sure you research Sanders Senior Living before your interview. Knowing about our commitment to personalised care and the benefits we offer can really help you stand out. It shows you're genuinely interested in being part of our team!
✨Tip Number 2
Practice your communication skills! As a Concierge, you'll be the first point of contact for visitors. Role-play with a friend or family member to get comfortable with greeting people and answering questions confidently.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a role where you'll be representing our home. Choose smart attire that reflects professionalism and makes you feel confident.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace Concierge in Coventry
Some tips for your application 🫡
Complete the Application Form: Make sure you fill out every section of the online application form. We want to get to know you, so don’t leave anything blank that could showcase your skills and experience!
Show Off Your Communication Skills: As a Concierge, strong communication is key! Use your application to highlight any previous experience in customer service or reception roles where you’ve excelled in this area.
Tailor Your Application: Take a moment to read through the job description and align your application with what we’re looking for. Mention specific skills or experiences that relate directly to the role of Concierge at Bellerose Manor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s quick and easy, and it ensures your application goes straight to us for review. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Sanders Senior Living
✨Know the Company Inside Out
Before your interview, take some time to research Sanders Senior Living. Understand their mission, values, and what sets them apart in the care home industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Concierge, strong communication is key. Prepare examples from your past experiences where you successfully handled difficult situations or provided exceptional service. Practising these scenarios can help you articulate your skills confidently during the interview.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. A smart appearance reflects your respect for the role and the company, and it sets a positive tone right from the start.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, or training opportunities. This shows that you’re engaged and serious about the position, plus it gives you valuable insights into whether this is the right fit for you.