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- Tasks: Provide a warm and professional reception service to residents and visitors.
- Company: The Belmont Care Home, known for its welcoming atmosphere.
- Benefits: Competitive pay, supportive team, and opportunities for personal growth.
- Why this job: Be the friendly face that makes a difference in people's lives every day.
- Qualifications: Confident communication skills and a passion for customer service.
- Other info: Join a caring community with a focus on teamwork and support.
We are looking for an engaging, confident and motivated Concierge to deliver professional and courteous reception service to all visitors to the home. Our concierges ensure that every visitor to the home receive an outstanding experience, greeting them courteously and professionally. Where required, you will provide support to the administrator and management team, supporting effective and confidential record keeping in the home.
We are looking for a Concierge with strong communication skills. You will have previous experience as a receptionist, and a proficient knowledge of IT. Our concierges play a pivotal role in maintaining a positive reputation of the home in the local community so you will be driven to meeting and delivering a high-standard of service.
Sanders Senior Living is a luxury care home group with state-of-the-art residences brimming with premium facilities and exceptional services. Optimum health and wellbeing are at the heart of everything we do. And we do it with a difference. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents. At Sanders Senior Living, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents. As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.
All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances. You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.
Benefits of working with Sanders Senior Living
- 28 days Paid Holiday
- Pension Scheme
- Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
- Employee Assistance Scheme that is also available to immediate family members
- Comprehensive induction and ongoing training
- Free DBS Check and uniform
- Funding and support towards obtaining NVQ Level 1 and 2 in Health and Social Care
- Opportunities to progress your career within the company
- Free, on-site parking
- Employee of the Month awards
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Concierge employer: Sanders Senior Living
Contact Detail:
Sanders Senior Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge
✨Tip Number 1
Make sure you know the ins and outs of the role. Research what a Concierge does in a care home setting, so you can chat confidently about it during interviews. We want to see that you’re genuinely interested!
✨Tip Number 2
Practice your people skills! As a Concierge, you'll be the face of the care home. Role-play common scenarios with friends or family to get comfortable with handling different situations. We believe practice makes perfect!
✨Tip Number 3
Network like a pro! Connect with current or former Concierges on LinkedIn or local community groups. They can offer insights and maybe even tips on how to stand out. We love seeing candidates who take the initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’ve got loads of resources to help you shine in the interview process. Let’s get you that job!
We think you need these skills to ace Concierge
Some tips for your application 🫡
Complete the Online Form: Make sure you fill out every section of the online application form. We want to see all your skills and experiences, so don’t leave anything out!
Show Your Personality: As a Concierge, being engaging and confident is key. Let your personality shine through in your written application. We love seeing applicants who are enthusiastic about the role!
Tailor Your Application: Take a moment to tailor your application to the job description. Highlight any relevant experience that shows you can deliver a professional and courteous service, just like we do at StudySmarter.
Proofread Before Submitting: Before hitting that submit button, give your application a good read-through. We want to see clear and polished writing, so check for any typos or errors!
How to prepare for a job interview at Sanders Senior Living
✨Know the Role Inside Out
Before your interview, make sure you understand what a Concierge does, especially in a care home setting. Familiarise yourself with the specific duties and responsibilities mentioned in the job description, so you can confidently discuss how your skills align with the role.
✨Showcase Your People Skills
As a Concierge, you'll be interacting with residents and their families regularly. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you’ve gone above and beyond to help someone, as this will demonstrate your engaging and courteous nature.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you take the opportunity seriously and understand the importance of representing the care home well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. This shows your interest in the role and the organisation. You might want to ask about the team you'll be working with or how success is measured in the Concierge position. It’s a great way to engage with the interviewer and leave a lasting impression.
