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- Tasks: Join our team as a Warranty Administrator, managing invoicing and warranty claims.
- Company: Sandal is a leading BMW/MINI retailer focused on premium customer service.
- Benefits: Enjoy 24 days holiday, birthday off, training opportunities, and free staff parking.
- Why this job: Be part of a dynamic team in a fast-paced environment with growth potential.
- Qualifications: 2 years admin experience, preferably in the automotive industry; strong organisational skills required.
- Other info: We value diversity and are committed to an inclusive workplace.
The predicted salary is between 30000 - 42000 £ per year.
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Are you a friendly, thoughtful, and proactive individual who enjoys administrative work, ensuring the highest level of customer satisfaction while supporting your colleagues and managers? We have an exciting opportunity for a motivated individual to join our team at our Wakefield location.
Sandal is seeking an experienced Warranty Administrator to join our dynamic team. This key role is critical to Sandal, one of the largest privately owned BMW/MINI retailers in the area, as we strive to deliver a premium service for our customers. Reporting directly to the Service Manager, you will play a crucial role in supporting the daily operations of our Service department.
Are you the ideal candidate for this role?
We\’re seeking an organized, detail-oriented individual with a background in administration, particularly in vehicle service administration. Experience in a similar role would be advantageous, emphasizing your ability to manage administrative procedures thoroughly and efficiently.
The successful applicant will demonstrate commitment, accuracy, and methodical work habits. You\’ll be tasked with managing diverse responsibilities within strict deadlines while upholding the highest standards of confidentiality. In return, we offer an highly competitive salary and a supportive team environment committed to excellence.
Benefits with the role:
Generous holiday allowance of 24 days plus Bank Holidays (Increases with length of service)
Additional Birthday day off
Excellent training opportunities to enhance your skills and career growth
5-day working week – Saturdays on a rota basis
Contributory pension scheme
Free staff parking
This is an exciting opportunity to work with a busy and successful Aftersales department, ensuring that all administrative tasks are handled efficiently, accurately, and proactively.
Key Responsibilities:
Accurately invoicing repair orders to ensure prompt payment processing
Handling warranty and servicing invoicing
Performing various administrative duties associated with the service process
Ensuring full compliance with manufacturer’s warranty claims, processes and procedures
Ensuring technician write-up reports are accurate and complete
Desired Skills:
At least 2 years of experience in an administrative role or in a similar position within the automotive industry is preferred
Understanding of vehicle operations and experience with vehicle warranty claims is highly advantageous
Strong organizational skills with the ability to manage multiple tasks effectively
Excellent communication skills, with both colleagues and customers
Reliable, hardworking, and enthusiastic approach to work
Experience within this role is highly preferred as is experience of Keyloop Drive systems (Previously Kerridge) and other dealer management systems.
We appreciate your interest in joining our team and we will contact shortlisted candidates for further discussions.
Sandal are an equal opportunity employer committed to promoting diversity and inclusion within the workplace.
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Warranty Administrator employer: Sandal Motor Group
Contact Detail:
Sandal Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administrator
✨Tip Number 1
Familiarise yourself with the automotive industry, particularly in relation to warranty claims and vehicle operations. Understanding these concepts will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Sandal or similar companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your organisational skills and attention to detail. Be ready to discuss how you've successfully managed multiple tasks under tight deadlines in previous roles.
✨Tip Number 4
Research Keyloop Drive systems and other dealer management systems if you're not already familiar with them. Showing that you have taken the initiative to learn about the tools used in the role can set you apart from other candidates.
We think you need these skills to ace Warranty Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration, particularly within the automotive industry. Emphasise any previous roles that involved warranty claims or vehicle service administration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your organisational abilities and attention to detail.
Highlight Relevant Experience: In your application, clearly outline your experience with administrative tasks, especially those related to invoicing and warranty claims. Use examples to demonstrate how you have successfully managed similar responsibilities in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Warranty Administrator role.
How to prepare for a job interview at Sandal Motor Group
✨Show Your Organisational Skills
As a Warranty Administrator, you'll need to demonstrate your ability to manage multiple tasks effectively. Prepare examples from your past experience where you successfully organised and prioritised your workload, especially in a busy environment.
✨Understand the Automotive Industry
Familiarise yourself with vehicle operations and warranty claims processes. Being knowledgeable about these topics will not only impress your interviewers but also show your genuine interest in the role and the company.
✨Communicate Clearly
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you've effectively communicated with colleagues and customers in previous roles.
✨Demonstrate Your Attention to Detail
Accuracy is crucial in administrative roles, especially when handling invoicing and warranty claims. Be prepared to discuss specific instances where your attention to detail made a significant difference in your work.
