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- Tasks: Assist customers with parts inquiries and provide expert advice on products.
- Company: Join Sandal Huddersfield, a dynamic team in the automotive industry.
- Benefits: Enjoy a competitive salary, generous leave, and ongoing training opportunities.
- Why this job: Be part of a professional team that values exceptional service and customer satisfaction.
- Qualifications: Experience in the retail motor industry, strong communication skills, and planning abilities required.
- Other info: Comprehensive training at the BMW Group Training Academy included.
The predicted salary is between 28000 - 31500 £ per year.
New improved payplan now in place
Are you an experienced Parts Advisor who is a confident, energetic and resourceful person? Do you thrive in a dynamic environment?
Sandal Huddersfield are looking to add to their existing team of Parts Advisors. This position is ideally suited to an experienced Parts Advisor, someone who follows procedures and performs well in an environment where providing exceptional service levels is the number one priority.
As a member of our small professional team, reporting directly to the Parts Manager, you will be responsible for ensuring that our customers and Technical team are dealt with in a professional and courteous manner, contributing to the development of the business.
You’ll give individual advice to customers on everything from wheels to tyres to air conditioning systems. Each time, you’ll look to ensure that the service you provide is everything the customer would expect and more. We want you to be proud of the parts and the service you provide.
The ideal candidate will have experience within the retail motor industry at dealership level, preferably at a BMW/MINI Retailer. They will also have an ability to plan ahead and maintain good levels of communication with colleagues in other departments. Experience of CDK Drive dealer software is an advantage.
As you would expect with a position of this importance the training will surpass that of other manufacturers and includes ongoing new model technology and customer service courses at the BMW Group Training Academy.
We also offer:
An attractive salary – New improved payplan now in place. Basic salary £28,000, with uncapped OTE, expected earnings in the region of £31,500.
24 days annual leave (plus bank holidays), which increases with your length of service, up to 26 days
An extra paid day off for your birthday
A car benefit scheme
A pension scheme
Free staff parking
Parts Advisor employer: Sandal Motor Group
Contact Detail:
Sandal Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the BMW/MINI product range and any recent updates. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the brand and its offerings.
✨Tip Number 2
Network with current or former Parts Advisors, especially those who have worked at Sandal Huddersfield or similar dealerships. They can provide valuable insights into the company culture and expectations, which can give you an edge during the hiring process.
✨Tip Number 3
Prepare to discuss specific examples of how you've provided exceptional customer service in previous roles. Highlighting your ability to exceed customer expectations will resonate well with the hiring team.
✨Tip Number 4
If you have experience with CDK Drive dealer software, be ready to talk about it. If not, consider doing a bit of research or even a short online course to familiarise yourself with the software, as this could set you apart from other candidates.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor, especially in the retail motor industry. Emphasise any previous roles at dealerships, particularly with BMW or MINI, and showcase your strong communication skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to provide exceptional service and your familiarity with products like wheels, tyres, and air conditioning systems.
Highlight Relevant Skills: In your application, clearly outline your skills related to planning and customer service. If you have experience with CDK Drive dealer software, be sure to mention it, as this could set you apart from other candidates.
Showcase Your Commitment to Learning: Express your willingness to engage in ongoing training and development, such as courses on new model technology. This shows that you are proactive and dedicated to staying updated in the industry.
How to prepare for a job interview at Sandal Motor Group
✨Showcase Your Experience
Be prepared to discuss your previous roles as a Parts Advisor, especially any experience you have in the retail motor industry. Highlight specific examples where you provided exceptional service or resolved customer issues effectively.
✨Know the Products
Familiarise yourself with the products you'll be advising on, such as wheels, tyres, and air conditioning systems. Being knowledgeable about these items will demonstrate your commitment to the role and help you answer questions confidently.
✨Demonstrate Communication Skills
Since strong communication skills are essential for this position, practice articulating your thoughts clearly. You might want to prepare answers to common interview questions that showcase your ability to communicate effectively with both customers and team members.
✨Research the Company
Take some time to learn about Sandal Huddersfield and their values. Understanding their approach to customer service and how they operate will allow you to tailor your responses and show that you're genuinely interested in being part of their team.
