Service Advisor

LOCATION: Huddersfield

DEPARTMENT: Service

CLOSING DATE: 31st January 2025

Job Overview

Are you a friendly, energetic, and resourceful person? Do you thrive in a challenging environment and enjoy delivering exceptional customer service while achieving your goals?

The importance of this key role is paramount to Sandal; being one of the largest privately owned BMW/MINI Retailers in the area, our aim is to deliver a premium service. Reporting directly to the Service Controller, you will be responsible for dealing with a wide range of customer enquiries, progressing work through our Aftersales department, and invoicing once completed.

Responsibilities

1. Handle customer enquiries and provide exceptional service.
2. Progress work through the Aftersales department.
3. Manage invoicing upon completion of services.
4. Maintain good communication with team members and customers.
5. Maximise business potential and exceed customer expectations.

Requirements

You will be a bright professional with previous retail motor industry experience as a Service Advisor, who has the ability to plan ahead. A full driving licence is essential.

Training

As you would expect with a position of this importance, the training will surpass that of other manufacturers and includes ongoing new model technology and customer service courses at the BMW Group Training Academy.

Benefits

1. An attractive salary with bonuses with an OTE of £34,000.
2. 24 days annual leave (plus bank holidays), increasing with length of service, up to 26 days.
3. An extra paid day off for your birthday.
4. Contributing to a pension scheme.
5. Free staff parking.
6. Incentives and Rewards through the BMW Elite portal (T&C\’s apply).
7. £1,250 joining bonus.

Application Process

If you feel that you would excel in an environment where customer service is the primary goal, please email an up-to-date CV with a covering letter detailing why you feel that you are the right person to join our team.

#J-18808-Ljbffr