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For Companies At a Glance
- Tasks: Greet guests, take orders, and ensure a memorable dining experience.
- Company: Join Steward, a vibrant hospitality company in Goa dedicated to exceptional service.
- Benefits: Enjoy a full-time role with opportunities for growth in a dynamic environment.
- Why this job: Perfect for freshers eager to kickstart their career in the exciting hospitality industry.
- Qualifications: Food and beverage knowledge, customer service skills, and a passion for teamwork required.
- Other info: Ideal for those looking to thrive in a fast-paced, friendly atmosphere.
Steward is a hospitality company headquartered in Goa with a dedicated team of 51-200 employees. Specializing in offering exquisite service in the hospitality industry, Steward is committed to enhancing guest experiences at their serene location in Goa.
Steward is seeking a diligent and enthusiastic Waiter to join our team at our Benaulim, Colva location. As a fresher-level position, it is ideal for those with 0 to 1 year of work experience looking to grow in the hospitality industry. This is a full-time role that requires passion and an eagerness to provide exceptional service in a fast-paced environment.
Qualifications and Skills
- Food and Beverage Knowledge (Mandatory skill) for understanding menu items and providing recommendations to guests.
- Customer Service skills to ensure every guest has a positive and memorable dining experience.
- Strong Attention to Detail to maintain the quality and presentation of the dining area and dishes served.
- Teamwork capabilities to collaborate effectively with kitchen staff and other waiters for seamless service.
- Problem Solving skills to handle unexpected situations and guest complaints with ease and professionalism.
- Time Management skills to efficiently manage tables, orders, and maintain customer satisfaction.
- Adaptability to quickly adjust to varying guest requirements and dynamic work environments.
Roles and Responsibilities
- Greet and escort customers to their tables with a welcoming and friendly demeanor.
- Present menus and provide detailed information when asked, including recommending food and drinks.
- Take accurate food and drinks orders using order slips or a POS system.
- Ensure all orders are delivered to the guests in a timely and efficient manner.
- Regularly check in with customers to ensure they are enjoying their meals and take action to correct any issues.
- Maintain cleanliness and organization of tables and service areas throughout shift.
- Perform side duties at the beginning and end of each shift.
- Collaborate with other staff and kitchen team to ensure guests are provided with seamless service.
Contact Detail:
Sanda Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land waiter
✨Tip Number 1
Familiarise yourself with the menu items and any special dishes offered at Steward. This knowledge will not only help you answer questions confidently but also allow you to make personalised recommendations to guests, showcasing your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a dining scenario. Focus on being attentive and responsive, as this will prepare you for the fast-paced environment at Steward where guest satisfaction is key.
✨Tip Number 3
Demonstrate your teamwork abilities by sharing experiences where you've successfully collaborated with others. Highlighting your adaptability and willingness to support colleagues will show that you're ready to contribute positively to the team at Steward.
✨Tip Number 4
Be prepared to discuss how you handle unexpected situations or complaints. Think of examples from past experiences where you solved problems effectively, as this will illustrate your problem-solving skills and readiness for the challenges of the role.
We think you need these skills to ace waiter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a waiter at Steward. Familiarise yourself with the skills required, such as customer service and food and beverage knowledge, to tailor your application accordingly.
Craft a Tailored CV: Highlight any relevant experience or skills that align with the job description. Even if you have limited experience, emphasise your enthusiasm for the hospitality industry and any related coursework or volunteer work.
Write a Compelling Cover Letter: Use your cover letter to express your passion for providing exceptional service. Mention specific qualities that make you a good fit for the role, such as teamwork and adaptability, and relate them to the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Sanda Hotels
✨Know the Menu Inside Out
Familiarise yourself with the menu items, including ingredients and preparation methods. This will help you confidently answer questions and make recommendations during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past, even if it's from a different context. Highlight your ability to handle complaints and ensure guest satisfaction.
✨Demonstrate Teamwork Abilities
Be ready to discuss your experiences working in teams. Steward values collaboration, so share instances where you successfully worked with others to achieve a common goal.
✨Exhibit Adaptability and Problem-Solving Skills
Think of scenarios where you had to adapt quickly or solve unexpected problems. Discuss these experiences to show that you're prepared for the dynamic environment of the hospitality industry.
