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For Companies At a Glance
- Tasks: Greet customers, take orders, and ensure a memorable dining experience.
- Company: Steward is a vibrant hospitality company based in Goa, dedicated to exceptional guest service.
- Benefits: Enjoy a full-time role with opportunities for growth in a dynamic environment.
- Why this job: Join a passionate team and enhance your skills in the exciting hospitality industry.
- Qualifications: No prior experience needed; just bring your enthusiasm and customer service skills!
- Other info: Perfect for freshers looking to kickstart their career in hospitality.
Company Overview
Steward is a hospitality company headquartered in Goa with a dedicated team of 51-200 employees. Specializing in offering exquisite service in the hospitality industry, Steward is committed to enhancing guest experiences at their serene location in Goa.
Job Overview
Steward is seeking a diligent and enthusiastic Waiter to join our team at our Benaulim, Colva location. As a fresher-level position, it is ideal for those with 0 to 1 year of work experience looking to grow in the hospitality industry. This is a full-time role that requires passion and an eagerness to provide exceptional service in a fast-paced environment.
Qualifications and Skills
- Food and Beverage Knowledge (Mandatory skill) for understanding menu items and providing recommendations to guests.
- Customer Service skills to ensure every guest has a positive and memorable dining experience.
- Strong Attention to Detail to maintain the quality and presentation of the dining area and dishes served.
- Teamwork capabilities to collaborate effectively with kitchen staff and other waiters for seamless service.
- Problem Solving skills to handle unexpected situations and guest complaints with ease and professionalism.
- Time Management skills to efficiently manage tables, orders, and maintain customer satisfaction.
- Adaptability to quickly adjust to varying guest requirements and dynamic work environments.
Roles and Responsibilities
- Greet and escort customers to their tables with a welcoming and friendly demeanor.
- Present menus and provide detailed information when asked, including recommending food and drinks.
- Take accurate food and drinks orders using order slips or a POS system.
- Ensure all orders are delivered to the guests in a timely and efficient manner.
- Regularly check in with customers to ensure they are enjoying their meals and take action to correct any issues.
- Maintain cleanliness and organization of tables and service areas throughout shift.
- Perform side duties at the beginning and end of each shift.
- Collaborate with other staff and kitchen team to ensure guests are provided with seamless service.
waiter employer: Sanda Hotels
Contact Detail:
Sanda Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land waiter
✨Tip Number 1
Familiarise yourself with the menu items and any special dishes offered at Steward. This knowledge will not only help you answer questions confidently but also allow you to make personalised recommendations to guests, showcasing your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a dining scenario. Focus on being attentive and responsive, as this will prepare you for the fast-paced environment at Steward where guest satisfaction is key.
✨Tip Number 3
Demonstrate your teamwork abilities by sharing experiences where you've successfully collaborated with others. Highlighting your adaptability and willingness to support your colleagues will resonate well with the hiring team at Steward.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've handled challenging situations in the past. Being able to discuss these experiences will illustrate your capability to manage unexpected issues professionally, which is crucial in the hospitality industry.
We think you need these skills to ace waiter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the waiter position at Steward. Familiarise yourself with their service style and customer expectations.
Tailor Your CV: Highlight any relevant experience or skills that align with the job description. Even if you have limited experience, emphasise your customer service skills, attention to detail, and adaptability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the hospitality industry and your eagerness to learn. Mention specific qualities that make you a good fit for Steward, such as teamwork and problem-solving abilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Sanda Hotels
✨Know the Menu Inside Out
Familiarise yourself with the menu items, including ingredients and preparation methods. This will help you confidently answer questions and make recommendations during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past, even if it's from a different context. Highlight your ability to handle complaints and ensure guest satisfaction.
✨Demonstrate Teamwork
Be ready to discuss your experiences working in teams. Emphasise your ability to collaborate with others, as teamwork is crucial in a busy restaurant environment.
✨Exhibit Adaptability
Share instances where you've had to adapt to changing situations or unexpected challenges. This will show your potential employer that you're flexible and can thrive in a fast-paced setting.
