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For Companies At a Glance
- Tasks: Lead a passionate team and ensure exceptional guest experiences at The Sanctuary House Hotel.
- Company: Join Fuller’s, where diversity is celebrated and authenticity thrives.
- Benefits: Enjoy discounts on food, hotel stays, and access to wellness perks.
- Why this job: Be the driving force behind a flagship hotel and make a real impact in hospitality.
- Qualifications: Proven leadership skills and experience in managing multi-revenue streams.
- Other info: Explore diverse career paths and engage in continuous personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don’t just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.
We’re looking for an inspiring General Manager to take the helm at The Sanctuary House Hotel, one of our flagship Fuller’s sites in central London. This is a fantastic opportunity for a proven leader who lives and breathes hospitality. The Sanctuary House combines a traditional Fuller’s pub and dining room with a 35‑bedroom boutique hotel.
- Lead and inspire a passionate, established team
- Take full accountability for both commercial performance and guest experience
- Develop future leaders through coaching and mentoring in the Lead Your Way framework
- Continue the Fuller’s tradition of delivering exceptional hospitality in every area throughout the customer journey
What we are looking for…
- A proven track record of delivering great results and memorable guest experiences
- Confidence managing multi-revenue streams (pub, food, and rooms)
- Strong leadership, communication, and people-development skills
This is a complexity business; therefore, we are looking for an experienced General Manager ready for their next challenge within Fuller’s. This is a Live Out opportunity.
Ready to take the next step in your career?
What we can offer you:
- An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
- Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
- Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
- 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
- Discounted hotel stays at hotels in the Fuller’s Family
- Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
- Healthcare Cash Plan – you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eye care appointments.
- Full induction and training
- The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.
What we look for in a General Manager:
- Pride in being the driving force behind the success of the business.
- Someone who can motivate and support the team as well as create a special atmosphere for customers.
- A commercially minded individual.
- A confident manager with great decision-making skills.
- Ability to take ownership of problems.
- Passion for fresh food, great wines, and engaging service.
General Manager employer: Sanctuaryhousehotel
Contact Detail:
Sanctuaryhousehotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local pubs and hotels to chat with staff. You never know who might have a lead on your dream General Manager role!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your authentic self shine through. Share your passion for hospitality and how you can contribute to creating memorable guest experiences at Fuller’s.
✨Tip Number 3
Prepare for interviews by researching Fuller’s values and culture. Think about how your leadership style aligns with their focus on teamwork and individuality. Be ready to discuss specific examples of how you've delivered great results in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Fuller’s family and contributing to their tradition of exceptional hospitality.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Be Authentic: At StudySmarter, we believe in celebrating your true self. When writing your application, let your personality shine through! Share your unique experiences and what makes you passionate about hospitality.
Tailor Your Application: Make sure to customise your CV and cover letter for the General Manager role at The Sanctuary House Hotel. Highlight your leadership skills and any relevant experience managing multi-revenue streams, as this will show us you're the right fit!
Showcase Your Achievements: We love seeing results! In your application, include specific examples of how you've delivered great guest experiences or improved business performance in previous roles. Numbers and success stories can really make you stand out.
Apply Through Our Website: Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Sanctuaryhousehotel
✨Know Your Fuller’s Values
Before the interview, take some time to really understand Fuller’s core values. Think about how your own experiences align with their focus on doing things the right way, celebrating individuality, and fostering a family-like atmosphere. Be ready to share specific examples that demonstrate how you embody these values in your leadership style.
✨Showcase Your Hospitality Passion
As a General Manager, your love for hospitality should shine through. Prepare to discuss your previous roles and how you've created memorable guest experiences. Bring along any metrics or success stories that highlight your ability to manage multi-revenue streams effectively, as this will show your commercial acumen.
✨Prepare for Leadership Questions
Expect questions about your leadership style and how you develop future leaders. Think of instances where you've coached or mentored team members, and be ready to explain your approach. This is your chance to demonstrate your commitment to nurturing talent and creating a supportive environment.
✨Ask Insightful Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about the challenges the hotel currently faces or how they measure success in guest experiences. This shows your genuine interest in the position and helps you assess if Fuller’s is the right fit for you.
