At a Glance
- Tasks: Lead and inspire a passionate team while delivering exceptional guest experiences.
- Company: Join Fuller's, where diversity is celebrated and authenticity thrives.
- Benefits: Enjoy discounts on food, hotel stays, and access to wellness perks.
- Other info: Experience a supportive environment that values collaboration and personal development.
- Why this job: Take the next step in your career with exciting growth opportunities.
- Qualifications: Proven leadership skills and a passion for hospitality are essential.
The predicted salary is between 28350 - 34650 £ per year.
Join Fuller's: Where the true you thrives anddiversity is embraced.
At Fuller's we don't just offer jobs, we invite you tocelebrate your authentic self.
Our four core values - doing things the rightway, being part of the family, celebrating individuality and always asking what'snext? - define the essence of who we are.
What we are looking for…
We'relooking for an inspiring General Manager to take the helm at The Sanctuary House Hotel, one of our flagship Fuller's sites in central London.
Thisis a fantastic opportunity for a proven leader who livesand breathes hospitality.
The Sanctuary House combines a traditional Fuller'spub and dining room with a 35-bedroom boutique hotel.
- Lead and inspire a passionate, established team
- Take full accountability for both commercialperformance and guest experience
- Develop future leaders through coaching andmentoring in the Lead Your Way framework
- Continue the Fuller's tradition of deliveringexceptional hospitality in every area throughout the customer journey
- What we are looking for…
- A proven track record of delivering great resultsand memorable guest experiences
- Confidence managing multi-revenue streams (pub, food, and rooms)
- Strong leadership, communication, andpeople-development skills
Thisis a complexity business; therefore, we are looking for an experienced General Manager ready for their next challenge within Fuller's. This is a Live Outopportunity.
Readyto take the next step in your career?
What we can offer you
- Anexciting variety of career paths: Explore a wide range of roles and careerpaths across our pubs and hotels.
- Supportiveenvironment: We put people first and strive for a collaborative and trustingatmosphere where everyone is valued.
- Continuousgrowth: Engage in learning and development programs to fuel your personal andprofessional growth.
- 25%discount on food and drink, across all our pubs and hotels for you and yourfriends and family. Increasing to 30% after one year, 35% after three years and40% after five years.
- Discountedhotel stays at hotels in the Fuller's Family
- Accessto 'My Fuller's' - our online benefits platform where you can make savings at100s of retailers and access discounted gym memberships, cinema tickets andmuch more.
- Healthcare Cash Plan - you will have access to a 24-hour GP serviceand the ability to claim your money back for dentist and eyecare appointments.
- Fullinduction and training
- Theoption to receive up to 35% of your earnings as you earn them with Wagestream. This means you won't always need towait until payday.
What we look for in a General Manager
- Pride in being the driving force behindthe success of the business.
- Someonewho can motivate and support the team as well as create a special atmospherefor customers.
- Acommercially minded individual.
- Aconfident manager with great decision-making skills.
- Abilityto take ownership of problems.
- Passionfor fresh food, great wines, and engaging service.
- #J-18808-Ljbffr
General Manager employer: Sanctuaryhousehotel
At Fuller's, we pride ourselves on being more than just an employer; we are a family that celebrates individuality and fosters a supportive work culture. As the General Manager at The Sanctuary House Hotel in central London, you will lead a passionate team while enjoying exceptional career growth opportunities, generous discounts, and a commitment to your personal development. Join us to thrive in a dynamic environment where your authentic self is valued and encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sanctuaryhousehotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sanctuaryhousehotel
Don't be shy about reaching out to Sanctuaryhousehotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sanctuaryhousehotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sanctuaryhousehotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
