At a Glance
- Tasks: Manage and maintain production and non-production environments for SAP and Salesforce platforms.
- Company: Dynamic tech company based in Worcester with a flexible work culture.
- Benefits: Competitive salary, 35-hour work week, and opportunities for professional growth.
- Other info: Collaborative team environment with a focus on continuous improvement and automation.
- Why this job: Be the key player in ensuring environment stability and performance across innovative delivery teams.
- Qualifications: Experience in managing complex environments and coordinating deployments, plus ITIL v4 certification.
The predicted salary is between 55757 - 58708 £ per year.
Worcester based with a balance of home and office working. £55,757 - £58,708 per year • 35 hours per week – Monday to Friday, 9am to 5pm.
We have an opportunity for a Technical Environments Manager in Worcester. This role sits within the Technology Delivery function and is responsible for environment management across all delivery teams. The role works closely with a wider group of delivery teams, architects, change and release, and external suppliers. The team manages production and non‑production environments, ensuring availability, stability, security and consistency across the technology estate, including SAP and Salesforce platforms. The role provides a single point of accountability for environment health, configuration management and deployment coordination across the organisation.
Responsibilities:
- Managing and maintaining all non-production and production environments, ensuring availability, stability, and performance across delivery teams, including SAP and Salesforce platforms.
- Collaborating with Change and Release on deployment activities, working closely with development and operations teams to ensure smooth and timely releases.
- Collaborating with the Service Request Team to implement and maintain access controls, ensuring secure and auditable access to environments in line with compliance requirements.
- Owning configuration management processes, ensuring consistency and traceability of environment setups across the delivery lifecycle, including SAP and Salesforce environments.
- Collaborating with Developers, Technical Architects and Suppliers to ensure environments are fit for purpose and aligned with technical standards.
- Monitoring environment health and performance, proactively identifying and resolving issues to minimise disruption.
- Support environment provisioning and decommissioning, ensuring efficient use of infrastructure and resources.
- Maintaining environment documentation, including topology, access, configuration, and deployment schedules.
- Driving continuous improvement initiatives, identifying opportunities to automate, standardise, and optimise environment management practices.
- Acting as a point of escalation for environment-related issues, ensuring timely resolution and communication to stakeholders.
Skills and experience:
- ITIL v4 Foundation Certification.
- Project Management Qualification.
- Comprehensive experience managing production and non-production environments in a complex, multi-team delivery setting, including SAP and Salesforce platforms.
- Proven experience coordinating deployments and release activities, including working with CI/CD pipelines and deployment automation tools.
- Experience with environment documentation and governance, ensuring compliance and auditability across SAP and Salesforce ecosystems.
Technical Environments Manager in Worcester employer: Sanctuary
As a Technical Environments Manager based in Worcester, you will join a dynamic team that values collaboration and innovation, offering a balanced work environment with both home and office flexibility. With a competitive salary and a commitment to employee growth, the company fosters a culture of continuous improvement and professional development, ensuring that you have the resources and support needed to thrive in your role. Enjoy the unique advantage of working within a technology-driven organisation that prioritises stability, security, and performance across its delivery teams.
