Senior Service Charge Officer in Worcester
Senior Service Charge Officer

Senior Service Charge Officer in Worcester

Worcester Full-Time 31797 - 33494 £ / year (est.) No home office possible
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Sanctuary

At a Glance

  • Tasks: Support financial reconciliation and ensure accurate data recording in a dynamic team.
  • Company: Join a leading organisation providing homes and care for over 250,000 people.
  • Benefits: Enjoy 25 days annual leave, pension scheme, wellbeing support, and flexible employee benefits.
  • Other info: Opportunity for career growth in a diverse team of 30 professionals.
  • Why this job: Make a real impact in finance while working in a supportive and inclusive environment.
  • Qualifications: Finance background with strong analytical skills and excellent communication abilities.

The predicted salary is between 31797 - 33494 £ per year.

Worcester based with a balance of home and office working. £31,797 - £33,494 per year. 35 hours per week.

We have an exciting opportunity for a Senior Service Charge Officer to join our Service Charge Accounting team. Based in Worcester, you will be working within a wider team of 30 people. As a Senior Finance Officer, you will predominantly be responsible for supporting the reconciliation of accounts to ensure income and expenditure is appropriately accounted for, whilst also ensuring data is accurately recorded.

The ideal candidate will have a positive attitude and will come from a finance background with excellent data analysis skills.

The role of Senior Finance Officer will include:

  • Providing accurate and timely financial information whilst maintaining effective financial systems, to support decision making and business planning.
  • Supporting the reconciliation of accounts to ensure income/expenditure is appropriately accounted for and data accurately recorded identifying any potential issues for resolution.
  • Communicating effectively and maintaining good working relationships with internal and external stakeholders.
  • Identifying areas for improvement and shortfalls in service delivery and recommending actions to remedy this, as appropriate.
  • Supporting and assisting the wider Service Charge Team.

Skills and experiences:

  • High level of numeracy and literacy equivalent to GCSE grade C in English and Maths.
  • AAT part/fully qualified, or equivalent level of qualification or working towards.
  • Previous experience in a similar transactional finance role along with strong analytical skills is essential.
  • The ability to work to tight deadlines and prioritise workloads.
  • Excellent communication, customer service and interpersonal skills allowing you to negotiate effectively.
  • Outstandingly organised with a high degree of attention to detail and accuracy.
  • Proficient user of Microsoft Office applications with knowledge of income systems is advantageous.

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

  • 25 days annual leave (rising to a maximum of 30 days) plus public holidays.
  • A pension scheme with matching employer contributions from Sanctuary up to set limits.
  • Life Assurance.
  • Employee Advice Service including counselling.
  • Cycle to Work scheme.
  • Voluntary health plans.
  • Wellbeing support and tools.
  • Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools.
  • Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues.

Senior Service Charge Officer in Worcester employer: Sanctuary

Sanctuary is an exceptional employer located in Worcester, offering a supportive work environment that prioritises employee wellbeing and professional growth. With a diverse and inclusive culture, employees benefit from a comprehensive package that includes generous annual leave, a robust pension scheme, and access to wellbeing resources, making it an ideal place for those seeking meaningful and rewarding employment in the finance sector.
Sanctuary

Contact Detail:

Sanctuary Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Service Charge Officer in Worcester

✨Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Senior Service Charge Officer role.

✨Tip Number 2

Prepare for the interview by brushing up on your financial knowledge and data analysis skills. Be ready to discuss how you've tackled similar challenges in previous roles, as this will show you're the right fit for the team.

✨Tip Number 3

Show off your communication skills! During interviews, make sure to articulate your thoughts clearly and engage with your interviewers. This is key for building those good working relationships they’re looking for.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Sanctuary.

We think you need these skills to ace Senior Service Charge Officer in Worcester

Financial Reconciliation
Data Analysis
Numeracy and Literacy
AAT Qualification or Equivalent
Analytical Skills
Communication Skills
Customer Service Skills
Interpersonal Skills
Organisational Skills
Attention to Detail
Microsoft Office Proficiency
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your finance background, analytical skills, and any relevant qualifications like AAT. We want to see how you fit into our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Senior Service Charge Officer role and how your previous experience aligns with what we’re looking for. Keep it engaging and personal!

Showcase Your Communication Skills: Since effective communication is key in this role, make sure to demonstrate your interpersonal skills in your application. Whether it's through examples in your CV or your writing style in your cover letter, let us see how you connect with others.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Sanctuary

✨Know Your Numbers

As a Senior Service Charge Officer, you'll be dealing with financial data daily. Brush up on your numeracy skills and be prepared to discuss how you've handled financial reconciliations in the past. Bring examples of how you ensured accuracy in your previous roles.

✨Showcase Your Analytical Skills

This role requires strong analytical abilities. Be ready to talk about specific instances where you've identified discrepancies or areas for improvement in financial processes. Highlight any tools or software you've used to analyse data effectively.

✨Communicate Clearly

Effective communication is key in this position. Prepare to demonstrate how you've maintained good relationships with stakeholders in previous roles. Think of examples where your communication skills helped resolve issues or improve service delivery.

✨Be Organised and Detail-Oriented

With tight deadlines and a high volume of work, organisation is crucial. Share your strategies for managing workloads and ensuring attention to detail. Discuss any systems or methods you use to stay organised and how they have benefited your previous teams.

Senior Service Charge Officer in Worcester
Sanctuary
Location: Worcester
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