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- Tasks: Support the People Operations team with administrative tasks and enhance employee wellbeing.
- Company: Join Sanctuary, a leading provider of housing and care services in the UK.
- Benefits: Enjoy 25 days annual leave, pension scheme, and wellbeing support.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Strong organisational skills and experience in administration required.
- Other info: Flexible home and office working with opportunities for personal growth.
The predicted salary is between 20800 - 24998 £ per year.
Sanctuary is one of the UK's leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.
This is an excellent opportunity to join a dedicated team in a supportive environment. The People Administrator will join our People Operations team based at our head office in Worcester. The role sits within a team of six and the successful candidate will play a pivotal part in the success of the People Change and Support team. The team supports the delivery of People projects across the Group and the overall improvement of business processes.
Responsibilities
- Supporting and administering the Occupational Health process, including appropriate health checks for employees
- Supporting the roll out and maintenance of Sanctuary's Health Surveillance programme
- Providing an excellent level of customer service whilst responding to any queries from internal or external customers
- Appropriately escalating any complex queries where appropriate
- Managing shared mailboxes
- Maintaining effective and efficient administrative processes/systems
- Collating data in relation to People Services activity to ensure regulatory compliance
Skills and experiences / Qualifications
- Proven experience within an administrative role
- Highly organised with excellent attention to detail and accuracy
- Experience of proactively managing mailboxes, escalating queries, and dealing with confidential information with the highest level of integrity
- The ability to work to tight deadlines and prioritise own workload
- Ability to work independently and use own initiative
- Strong communication and interpersonal skills
- Proficient user of Microsoft Office packages, including Word, Outlook, Excel and Teams
Why work for us?
We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.
Our Benefits
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
- A pension scheme with matching employer contributions from Sanctuary up to set limits
- Life Assurance
- Employee Volunteering scheme
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools
- Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - corporate.recruitment@sanctuary.co.uk
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission.
People Administrator in Worcester employer: Sanctuary
Contact Detail:
Sanctuary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Administrator in Worcester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sanctuary through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Sanctuary's values and recent projects. Show us that you’re not just another candidate, but someone who genuinely cares about our mission and culture.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to teamwork and customer service. We want to see how you handle real-life scenarios, so be ready with examples!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re really interested in joining our team.
We think you need these skills to ace People Administrator in Worcester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the People Administrator role. Highlight your administrative experience and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Organisational Skills: Since this role requires excellent organisation, give examples of how you've managed your workload in the past. We love seeing candidates who can juggle multiple tasks while keeping everything on track!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your strengths.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly. Plus, you’ll find all the info you need about the role there too.
How to prepare for a job interview at Sanctuary
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the People Administrator role. Familiarise yourself with the responsibilities listed in the job description, such as supporting the Occupational Health process and managing shared mailboxes. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
As a People Administrator, being organised is key. Prepare examples from your past experiences where you've successfully managed your workload, prioritised tasks, or maintained accuracy under pressure. This will highlight your ability to handle the demands of the role effectively.
✨Prepare for Customer Service Scenarios
Since providing excellent customer service is crucial, think of situations where you've dealt with queries or escalated complex issues. Be ready to discuss how you approached these scenarios and what the outcomes were. This will showcase your communication skills and your commitment to helping others.
✨Familiarise Yourself with Microsoft Office
Proficiency in Microsoft Office is essential for this role. Brush up on your skills in Word, Excel, Outlook, and Teams before the interview. You might even want to mention specific tasks you've accomplished using these tools, which can demonstrate your capability and readiness for the job.
