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- Tasks: Update internal systems and liaise with teams to ensure properties are let on time.
- Company: Sanctuary Supported Living, a diverse and inclusive organisation.
- Benefits: 25+ days holiday, pension scheme, discounts, and health plans.
- Why this job: Make a real impact in a supportive environment while developing your skills.
- Qualifications: Admin experience, strong communication skills, and knowledge of Microsoft Office.
- Other info: Great career progression opportunities and a commitment to diversity.
The predicted salary is between 21300 - 29800 £ per year.
In this high-profile role, the Void Systems Officer will be responsible for updating internal systems efficiently and accurately whilst liaising with maintenance teams and operational staff to ensure that void properties are let within timescales to meet KPIs.
We provide a comprehensive induction programme as well as on-going training to develop new and existing skills and encourage progression. Sanctuary has its own Learning and Development Academy, which provides a wide range of training courses, open to all. Sanctuary also has a great employee rewards scheme, where you will be able to receive a variety of discounts from major retailers.
The role of Void Systems Officer will include:
- Reviewing CSC void processes and making recommendations for improvement that heighten service and promote best practice
- General administrative tasks to include; updating SAP, ordering furniture, quality checking data and writing reports on void performance and re-let figures
- Managing the overall void process, ensuring staff are updated with relevant changes and liaising with operational staff concerning each step of the void and tenancy commencement process
- Monitoring team performance against targets and implementing appropriate actions to ensure we meet or exceed service level agreements
Skills and experiences:
- Recent administration experience working in a similar role or customer environment
- Some experience of analysing data and diagnosing problems
- Excellent communication skills allowing you to build strong working relationships at all levels
- Good knowledge of Microsoft Word and Excel and SAP
- The ability to work independently, working to tight deadlines and prioritising workload
- Some experience working in a supported housing or care environment would be desirable
- A real team player with the ability to multi-task and solve complex queries
Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we will reward you:
- At least 25 days paid holiday, rising to 30 days after 5 years service (plus public holidays) pro rata
- A pension scheme with employer contributions
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- Life assurance
- Family friendly arrangements, including opportunities for flexible working
- Tax efficient savings through our Cycle to Work scheme
- A wide range of learning and development opportunities
We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Void Systems Officer employer: Sanctuary
Contact Detail:
Sanctuary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Void Systems Officer
✨Tip Number 1
Get to know the company! Research Sanctuary and understand their values, especially around inclusion and diversity. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role requires excellent communication, try role-playing interviews with friends or family. This will help you articulate your thoughts clearly and build confidence.
✨Tip Number 3
Show off your admin skills! Be ready to discuss your experience with systems like SAP and how you've managed data in previous roles. Bring examples of how you've improved processes or solved problems in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about landing the Void Systems Officer role.
We think you need these skills to ace Void Systems Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Void Systems Officer role. Highlight your recent administration experience and any relevant skills that match the job description, like your knowledge of Microsoft Word, Excel, and SAP.
Show Off Your Communication Skills: Since this role involves liaising with various teams, it’s crucial to demonstrate your excellent communication skills. Use examples in your application that showcase how you've built strong working relationships in previous roles.
Be Data Savvy: The job requires some experience in analysing data, so don’t shy away from mentioning any relevant experiences. If you've diagnosed problems or improved processes in past roles, make sure to include those details!
Apply Early!: We might get a lot of applications, so don’t wait until the last minute. Apply through our website as soon as you can to ensure your application is considered. Plus, it shows us you're keen!
How to prepare for a job interview at Sanctuary
✨Know Your Stuff
Before the interview, make sure you understand the role of a Void Systems Officer inside out. Familiarise yourself with the key responsibilities like updating internal systems and liaising with maintenance teams. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Skills
Highlight your recent administration experience and any relevant skills, especially in data analysis and using Microsoft Word, Excel, and SAP. Prepare examples from your past work where you've successfully managed similar tasks or solved complex queries to demonstrate your capabilities.
✨Communicate Like a Pro
Since excellent communication is crucial for this role, practice articulating your thoughts clearly. Think about how you can build strong working relationships and be ready to discuss how you've done this in previous roles. Good communication can set you apart from other candidates.
✨Be a Team Player
Emphasise your ability to work independently while also being a team player. Prepare to discuss situations where you've collaborated effectively with others, especially in high-pressure environments. This will show that you can handle the demands of the role while contributing positively to the team.
