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- Tasks: Join our team as a Senior Technology Business Analyst, engaging in project delivery and process improvement.
- Company: Sanctuary provides homes and care for over 250,000 people across England and Scotland.
- Benefits: Enjoy flexible working, 25-30 days annual leave, and a comprehensive wellbeing package.
- Why this job: Make a real impact by shaping technology solutions that benefit customers and colleagues alike.
- Qualifications: A degree or relevant professional qualification is required, along with advanced Microsoft skills.
- Other info: This role offers a mix of home and office work, fostering a supportive and inclusive culture.
The predicted salary is between 38400 - 42500 £ per year.
Overview
Join to apply for the Technology Senior Business Analyst role at Sanctuary.
Worcester based with a balance of home and office working. 35 hours per week – Monday to Friday.
Role based in Worcester with a balance of home and office working (3 days in the office and 2 days from home).
Responsibilities
- Engaging your skills across our service catalogue which includes requirements elicitation, user experience design and change adoption
- Managing relationships, communicating effectively, and maintaining good working relationships with customers to ensure buy-in, and to identify and remedy shortfalls in service delivery
- Leading, coaching, and mentoring Business Analysts delivering BA Services or in a programme, project or product management team, planning and acting as a point of escalation for complex issues to support delivery
- Manage the recruitment, performance, training and development of quality people to ensure required skilled employees are available to meet the needs of the service
Skills and experiences
- Able to demonstrate possession of a degree, management qualification or relevant professional qualification
- Significant experience in undertaking business analysis within Technology
- Experience of systems implementation and optimisation
- Proven experience in continuous service improvement i.e. Business process mapping and modelling
- Advanced Microsoft 360 and Microsoft Visio
Salary and hours
£48,452 – £51,002 per year. 35 hours per week – Monday to Friday.
Why work for Sanctuary?
We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.
As part of our commitment to making Sanctuary a great place to work, we offer an attractive employment package supporting wellbeing and flexibility to tailor benefits.
- 25 days annual leave (rising to 30 days) plus public holidays
- Pension scheme with employer contributions
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Wellbeing support and tools
- Online reward and wellbeing platform
- Employee Networks for inclusion and support
Role details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Information Technology
- Industries: Non-profit Organizations
We encourage you to apply and explore other roles within our tech team.
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Technology Senior Business Analyst employer: Sanctuary
Contact Detail:
Sanctuary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Senior Business Analyst
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description, such as Microsoft 360 and Microsoft Visio. Being able to demonstrate your proficiency in these tools during discussions can set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of Sanctuary, especially those in similar roles. Engaging in conversations about their experiences can provide valuable insights and may even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss your experience in managing relationships and delivering business analysis services. Think of specific examples where you've successfully engaged stakeholders or led teams, as this will showcase your ability to fulfil the role's requirements.
✨Tip Number 4
Research Sanctuary's mission and values, particularly their commitment to customer care and employee wellbeing. Tailoring your conversation to reflect how your personal values align with theirs can create a strong connection during interviews.
We think you need these skills to ace Technology Senior Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Technology Senior Business Analyst role. Focus on your business analysis experience, particularly in requirements elicitation and process improvement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the organisation. Mention specific projects or experiences that demonstrate your ability to manage relationships and lead teams effectively.
Highlight Relevant Qualifications: Clearly state your degree and any relevant professional qualifications. If you have advanced skills in Microsoft 360 and Visio, make sure to mention these as they are specifically noted in the job description.
Showcase Soft Skills: In your application, emphasise your communication and interpersonal skills. The role requires effective relationship management, so provide examples of how you've successfully collaborated with colleagues or clients in the past.
How to prepare for a job interview at Sanctuary
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Technology Senior Business Analyst. Familiarise yourself with requirements elicitation, process improvement, and business modelling, as these will likely be key discussion points.
✨Showcase Your Communication Skills
As this role involves managing relationships and communicating effectively, prepare examples that demonstrate your ability to engage with stakeholders. Think about times when you've successfully navigated complex issues or improved service delivery through effective communication.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to lead teams. Prepare by thinking of specific instances where you led a project or mentored colleagues, highlighting the outcomes and your approach.
✨Research Sanctuary's Values
Familiarise yourself with Sanctuary's mission and values, especially their commitment to customer care and employee wellbeing. Be ready to discuss how your personal values align with theirs and how you can contribute to their culture.
