At a Glance
- Tasks: Support the delivery of void properties and ensure homes meet safety and compliance standards.
- Company: Join a not-for-profit organisation dedicated to making a difference in people's lives.
- Benefits: Enjoy 25 days annual leave, pension contributions, and wellbeing support.
- Other info: Diverse culture with excellent career growth opportunities and a focus on inclusion.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Degree or equivalent in Construction/Management and NEBOSH National Diploma required.
The predicted salary is between 44923 - 47287 € per year.
We have an opportunity for an Assistant Regional Operations Manager to join our dedicated Voids team based in Ipswich. This team plays a key role in supporting the delivery of void properties and the role reports into the Regional Operations Manager (ROM), working closely with Service Delivery Managers (SDMs), admin team, contractors, and internal stakeholders.
The role of Assistant Regional Operations Manager will include:
- Ensuring homes are returned to a safe, compliant, and lettable standard
- Monitoring Void turnaround time and cost targets
- Managing service quality and acting as an escalation point for complex or high‑risk voids
- Supporting delivery of regional void performance targets
- Monitoring regional void performance, identifying risks and delays
- Supporting and challenging SDMs to deliver voids to time, cost, quality, and compliance standards
- Working with contractors and internal teams to unblock issues and improve delivery
- Carrying out site visits to assure quality, safety, and compliance
Skills and experiences:
- To ensure full compliance with CDM 2015 legislation, candidates applying for this role must be qualified to Degree, HND or HNC in Construction or Management and NEBOSH National Diploma – Construction. Or currently undertaking the qualification. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.
- Experience of managing multi‑site maintenance contracts in a commercially focussed role
- Experience of operating within a performance focussed environment, delivering key performance indicators
- Proven track record managing a direct labour operation or internal maintenance service
- Demonstrate achievement in supporting the successful delivery of projects
This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence.
About us: We provide in‑house repairs and maintenance for a wide range of properties, as part of a not‑for‑profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
Benefits:
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Wellbeing support and tools
- Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
£44,923 per annum (rising to £47,287 per annum after 12 months, subject to satisfactory performance)
Assistant Regional Operations Manager in Suffolk employer: Sanctuary
As an Assistant Regional Operations Manager with our dedicated Voids team in Ipswich, you will be part of a not-for-profit organisation that prioritises making a real difference in people's lives. We offer a supportive work culture that values diversity and inclusion, alongside generous benefits such as up to 30 days annual leave, a pension scheme, and wellbeing support. With opportunities for professional growth and a commitment to employee development, this role is perfect for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Regional Operations Manager in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Assistant Regional Operations Manager role.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially how they relate to void properties. We want you to show that you’re not just a fit for the role, but also for the culture. Practice common interview questions and think about how your experience aligns with their needs.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. We recommend mentioning something specific from your conversation to remind them of your great fit for the Assistant Regional Operations Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. We’re excited to see your application and hopefully welcome you to our team!
We think you need these skills to ace Assistant Regional Operations Manager in Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Regional Operations Manager role. Highlight your experience in managing multi-site maintenance contracts and any relevant qualifications, like your NEBOSH diploma. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our Voids team. Be sure to mention your understanding of compliance standards and your experience with performance-focused environments.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to deliver projects successfully. Use metrics where possible to show how you've met or exceeded key performance indicators in previous roles. We love numbers!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Sanctuary
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the Assistant Regional Operations Manager role. Brush up on your knowledge of void properties, compliance standards, and performance metrics. Being able to discuss these topics confidently will show that you’re serious about the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to manage multi-site maintenance contracts and deliver on KPIs. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see your impact.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, challenges they face with void properties, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Bring Your Qualifications
Don’t forget to bring the original certification verifying your qualifications, as copies won’t cut it. This is crucial for demonstrating your commitment and ensuring you meet the necessary compliance standards for the role.
