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- Tasks: Be the friendly face of our care home, assisting residents and visitors with their queries.
- Company: Join a not-for-profit organisation dedicated to enriching lives and providing exceptional care.
- Benefits: Enjoy competitive pay, flexible hours, and comprehensive training opportunities.
- Why this job: Make a real difference in people's lives while having fun at work.
- Qualifications: Strong people skills and IT experience, with a passion for customer service.
- Other info: Join a supportive team with excellent career growth and a commitment to diversity.
The predicted salary is between 11 - 16 £ per hour.
Proud to be not-for-profit, at Sanctuary Care we provide high quality care homes where people are looked after with the utmost dignity and respect. At the very heart of everything we do is our mission to go beyond the standard expectation of providing great care, by doing everything we can to enrich the lives of the residents we are privileged to care for, their loved ones and as importantly, our dedicated and valued staff.
Watlington and District Nursing Home, Hill Road, Watlington, Oxfordshire, OX49 5AE
£12.85 per hour
Part time Weekend Receptionist - 10 hours per week
Why work for us? We spend so much time at work, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let’s have some fun while we’re at work, support each other and work hard as a team. There’s loads of training and promotion opportunities available for those who want to pursue it and every day job satisfaction at Watlington for all regardless of role. Sanctuary Care has over 100 care homes and you can feel the difference a team makes the moment you step through one of our doors. The team at Watlington is special and we’re looking for special people to join us. Become a part of it and apply for this role.
At the heart of our organisation are our incredible people and we’re dedicated to making Sanctuary Care an amazing place to work. That’s why we provide a package that includes support for:
- Your Mind and Body
- Occupational sick pay after 12 month’s service (for those on contracted hours only and subject to qualifying period)
- Confidential 24/7 employee advice service (Includes medical and legal advice)
- Wellbeing resources through our employee platforms including Aviva Digicare
- A greener commute with our Cycle to Work scheme
- Your Financial Wellbeing
- Additional compensation for overtime
- Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice
- Exclusive discounts through our e-hub platform
- Securing your future with our contributory pension plan
- Life assurance
- Parental leave schemes (Adoption, Maternity, Paternity and Shared)
Your Job:
- 20 days annual leave plus bank holidays (pro rata)
- Complimentary meals during long shifts
- Growth and development with us through comprehensive training and internal career opportunities
- Ability to be part of our inclusive staff networks like the Parent Network and Disability Network
- Loyalty recognition scheme for 12 month’s service onwards
- CQC Inspection bonus (subject to qualifying criteria)
Are you our next Receptionist? Here’s more about the role: In this role you will be a key part of the team, whether you’re advising customers and dealing with their queries or tackling administrative tasks. For this wide-ranging customer service and administrative role we’re looking for you to utilise your excellent people skills along with strong IT experience, including Word, Excel and Outlook. A positive and helpful approach with experience in a customer service setting is also essential. As Receptionist in our Care Home you will interact with relatives, residents and visitors. Strong administrative skills are required but it’s just as important to us that you’re focused on delivering exceptional customer service and are a caring, enthusiastic and self-motivated person, who is interested in working in a growing and progressive organisation. We hope you feel you could be our next team member.
Job Reference: 226376
We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early. If you are applying internally, don’t forget to use your internal careers account to submit your application.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Building Equality and Diversity: Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Receptionist employer: Sanctuary
Contact Detail:
Sanctuary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sanctuary Care's website and social media. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in being part of their special community.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the face of the care home. Role-play common scenarios with friends or family to boost your confidence in handling queries and providing exceptional customer service. Remember, a friendly smile goes a long way!
✨Tip Number 3
Prepare questions for your interview! Show your enthusiasm by asking about training opportunities or how the team supports each other. This not only demonstrates your interest but also helps you gauge if Sanctuary Care is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Sanctuary Care family. Don’t wait too long; apply early to increase your chances of landing that role!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our mission at Sanctuary Care.
Tailor Your CV: Make sure to tailor your CV to highlight your customer service experience and administrative skills. We’re looking for someone who can interact well with residents and visitors, so showcase any relevant experience that demonstrates this!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand. This will help us see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team at Sanctuary Care.
How to prepare for a job interview at Sanctuary
✨Know the Company Inside Out
Before your interview, take some time to research Sanctuary Care. Understand their mission, values, and what makes them unique in the care sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Receptionist, you'll be interacting with residents, relatives, and visitors regularly. Prepare examples from your past experiences where you've demonstrated excellent customer service and communication skills. Highlight how you can create a welcoming environment for everyone who walks through the door.
✨Be Ready for Practical Questions
Expect questions that assess your administrative skills and IT proficiency. Brush up on your knowledge of Word, Excel, and Outlook, and be prepared to discuss how you've used these tools in previous roles. You might even be asked to complete a task during the interview, so practice beforehand!
✨Emphasise Your Caring Nature
Sanctuary Care values compassion and enthusiasm. Be ready to share why you want to work in a care home setting and how you can contribute to enriching the lives of residents. Your passion for helping others will resonate well with the interviewers.