At a Glance
- Tasks: Support the delivery of void properties and ensure homes meet safety and compliance standards.
- Company: Join a not-for-profit organisation dedicated to making a difference in people's lives.
- Benefits: Enjoy 25 days annual leave, pension contributions, and wellbeing support.
- Other info: Diverse culture with excellent career growth opportunities and a focus on inclusion.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Degree or equivalent in Construction/Management and NEBOSH National Diploma required.
The predicted salary is between 44923 - 47287 € per year.
We have an opportunity for an Assistant Regional Operations Manager to join our dedicated Voids team based in Ipswich. This team plays a key role in supporting the delivery of void properties and the role reports into the Regional Operations Manager (ROM), working closely with Service Delivery Managers (SDMs), admin team, contractors, and internal stakeholders.
The role of Assistant Regional Operations Manager will include:
- Ensuring homes are returned to a safe, compliant, and lettable standard
- Monitoring Void turnaround time and cost targets
- Managing service quality and acting as an escalation point for complex or high-risk voids
- Supporting delivery of regional void performance targets
- Monitoring regional void performance, identifying risks and delays
- Supporting and challenging SDMs to deliver voids to time, cost, quality, and compliance standards
- Working with contractors and internal teams to unblock issues and improve delivery
- Carrying out site visits to assure quality, safety, and compliance
Skills and experiences:
- To ensure full compliance with CDM 2015 legislation, candidates applying for this role must be qualified to Degree, HND or HNC in Construction or Management and NEBOSH National Diploma – Construction. Or currently undertaking the qualification. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.
- Experience of managing multi-site maintenance contracts in a commercially focussed role
- Experience of operating within a performance focussed environment, delivering key performance indicators
- Proven track record managing a direct labour operation or internal maintenance service
- Demonstrate achievement in supporting the successful delivery of projects
This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence.
About us: We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
Benefits:
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Wellbeing support and tools
- Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
- £44,923 per annum (rising to £47,287 per annum after 12 months, subject to satisfactory performance)
Assistant Regional Operations Manager in Ipswich employer: Sanctuary
As an Assistant Regional Operations Manager with our dedicated Voids team in Ipswich, you will be part of a not-for-profit organisation that prioritises making a real difference in people's lives. We offer a supportive and inclusive work culture, with opportunities for professional growth, competitive benefits including generous annual leave, and a commitment to employee wellbeing. Join us to contribute to meaningful projects while enjoying a fulfilling career in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Regional Operations Manager in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially how they relate to the role of Assistant Regional Operations Manager. Be ready to discuss your experience managing multi-site maintenance contracts and how you've delivered on performance targets.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled complex issues in previous roles. Highlight your ability to work with contractors and internal teams to improve delivery and compliance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our dedicated Voids team.
We think you need these skills to ace Assistant Regional Operations Manager in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Regional Operations Manager role. Highlight your experience in managing multi-site maintenance contracts and any relevant qualifications, like your NEBOSH diploma. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our Voids team. Be sure to mention your understanding of compliance standards and your experience with performance-focused environments.
Showcase Your Achievements:When detailing your work history, focus on specific achievements that demonstrate your ability to deliver projects successfully. Use metrics where possible to show how you've met or exceeded key performance indicators in previous roles. We love numbers!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Sanctuary
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the Assistant Regional Operations Manager role. Brush up on your knowledge of void properties, compliance standards, and performance metrics. Being able to discuss these topics confidently will show that you’re serious about the position.
✨Bring Your Qualifications
Don’t forget to bring the original certification verifying your qualifications, as specified in the job description. This is crucial! Having your Degree, HND, or HNC in Construction or Management and NEBOSH National Diploma ready will demonstrate your preparedness and attention to detail.
✨Showcase Your Experience
Prepare specific examples from your past roles where you successfully managed multi-site maintenance contracts or delivered key performance indicators. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, challenges they face with void properties, or how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
