At a Glance
- Tasks: Lead the Customer Hub team and enhance operational performance in a contact centre.
- Company: Sanctuary, a supportive employer based in Hull.
- Benefits: Flexible benefits, generous annual leave, and a commitment to staff wellbeing.
- Why this job: Make a real difference in customer service while developing high-performing teams.
- Qualifications: Leadership experience and strong analytical skills required.
The predicted salary is between 35000 - 45000 £ per year.
Sanctuary in Hull is looking for a Customer Care Performance Manager to lead the Customer Hub team. This role focuses on managing operational performance, improving processes, and developing high-performing teams in a contact centre environment.
The ideal candidate will have significant leadership experience, strong analytical skills, and a commitment to enhancing customer service delivery. Sanctuary values its staff and offers a supportive employment package including flexible benefits and generous annual leave.
#J-18808-Ljbffr
