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- Tasks: Lead a team to deliver top-notch lettings services and manage the customer journey.
- Company: A leading housing association dedicated to quality and community.
- Benefits: Comprehensive benefits package, including a company car and flexible working options.
- Why this job: Make a real difference in people's lives by helping them find their homes.
- Qualifications: Experience in lettings services and strong leadership skills required.
- Other info: Join a supportive team with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading housing association in the UK is seeking a Customer Lettings Manager to lead a team in delivering high-quality lettings services. This role involves managing the customer journey from application to becoming a resident, overseeing housing programmes, and ensuring effective complaint management.
Candidates should have experience in lettings services, strong communication skills, and the ability to lead a dispersed team. A valid UK driving licence is essential, and a comprehensive benefits package is included.
Remote Lettings Manager - Midlands & SW (Company Car) in Adderbury employer: Sanctuary
Contact Detail:
Sanctuary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Lettings Manager - Midlands & SW (Company Car) in Adderbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the lettings industry and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for virtual interviews! Since this is a remote role, make sure you're comfortable with video calls. Test your tech beforehand, dress smartly, and have a quiet space ready to impress your potential employer.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've successfully managed teams in the past. Use specific examples that highlight your ability to lead a dispersed team and deliver high-quality lettings services.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application more efficiently.
We think you need these skills to ace Remote Lettings Manager - Midlands & SW (Company Car) in Adderbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in lettings services and showcases your strong communication skills. We want to see how you’ve led teams and managed customer journeys, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Lettings Manager role. Share specific examples of your past successes and how they relate to the job description.
Showcase Your Leadership Skills: Since this role involves leading a dispersed team, make sure to highlight your leadership experience. We love seeing how you’ve motivated and managed teams in the past, especially in lettings or customer service environments.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Sanctuary
✨Know Your Lettings Inside Out
Make sure you brush up on your knowledge of lettings services and the customer journey. Familiarise yourself with common challenges in the sector and think about how you would address them. This will show that you're not just interested in the role, but that you understand the nuances of the industry.
✨Showcase Your Leadership Skills
Since this role involves leading a dispersed team, be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully managed a team or resolved conflicts. Highlighting your ability to motivate and support others will set you apart.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, especially around complaint management and customer service. Practise articulating your thought process and decision-making skills in these scenarios. This will demonstrate your problem-solving abilities and customer-centric approach.
✨Be Ready to Discuss Your Driving Experience
Since a valid UK driving licence is essential, be prepared to talk about your driving experience and how it relates to the role. If you have experience travelling for work or managing logistics, share those stories. It shows you're ready to hit the ground running!
