Technology Enabled Care Coordinator

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Bring confidence to life through warm, intuitive technology. We’re excited to welcome a new Technology Enabled Care Co-ordinator to our team, where we focus on the small, everyday interactions that help people feel supported, confident and connected. You’ll join a warm, community-focused team supporting our customers to keep living life confidently with our assistive technology. We value what makes you unique, and the impact you have on the people we support. We’ll equip you with the right tools to help you build confidence in your role, with plenty of development opportunities that keep you moving forward.

Your role:

• Coordinate project activities to support smooth delivery, effective planning, resource allocation, risk and issue management, and clear communication with internal and external stakeholders.
• Support the introduction of new digital technologies, helping to ensure a seamless rollout and a positive experience for customers and colleagues.
• Work closely with internal teams, technology partners and suppliers to integrate solutions that enhance service delivery.
• Support care projects with external customers, including large-scale analogue to digital onboarding programmes.
• Monitor project compliance with legislation and regulatory requirements, making recommendations to help ensure projects stay on track and fully compliant.

Your skills:

• Communicate clearly and confidently in written and spoken English.
• Build positive relationships with a range of stakeholders.
• Use Microsoft 365 confidently at an intermediate level.
• Share updates and information clearly to support effective planning and service delivery.
• Contribute to projects and programmes that support the Group’s values and objectives.

Your rewards:

• 31 days’ annual leave pro rata (rising to 36, including bank holidays).
• Occupational sick pay linked to length of service.
• A contributory pension scheme.
• Bank holiday enhancements for any bank holidays you’re scheduled to work.
• Health and wellbeing support, including virtual GP appointments and access to everyday advice and short-term counselling with our Employee Assistance Programme.
• Company-paid life insurance.
• Parental leave arrangements, paid volunteering days, and an annual leave purchase scheme.
• Company-funded training and ongoing career development opportunities.
• Flexible working options and an inclusive culture where everyone belongs.
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements.

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Ready to bring everyday confidence to life? Apply today and start a role where your warmth, clarity and curiosity can make a real difference.

Before you apply:

• We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

Sanctuary LumaLiving is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.