Support Assistant

Support Assistant

Telford Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customers in daily living skills and promote social inclusion.
  • Company: Join Sanctuary Supported Living, a leader in providing supportive services.
  • Benefits: Enjoy 25+ days holiday, flexible working, and health plans.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Caring attitude, good communication skills, and Level 2 NVQ Health and Social Care preferred.
  • Other info: Diversity and inclusion are core values; all backgrounds are encouraged to apply.

The predicted salary is between 24000 - 36000 £ per year.

The role of Support Assistant will include:

  • Providing a high quality, hands-on support service
  • Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
  • Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem
  • Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
  • Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices
  • Skills and experiences:

  • A caring, approachable nature and a confident ‘can-do’ attitude
  • Ability to keep accurate records and clearly communicate relevant information to team members
  • Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
  • Experience of working as a member of a team
  • A positive and accepting approach to customers whatever their needs
  • Level 2 NVQ Health and Social Care, or willing to work towards
  • Are you ready to be your best?

    Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

  • At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata
  • A pension scheme with employer contributions
  • A variety of online discounts and rewards from major retailers
  • Health and well-being plans
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities
  • Job Reference:

    Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced.

    We are only currently accepting applications from those with the right to work in the UK.

    If you are applying internally, don\’t forget to use your internal careers account to submit your application.

    We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

    Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

    Support Assistant employer: Sanctuary Supported Living

    Sanctuary Supported Living is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where employees can thrive. With generous benefits such as at least 25 days of paid holiday, flexible working arrangements, and extensive learning opportunities, we empower our Support Assistants to make a meaningful impact in the lives of our customers while fostering their own professional growth. Join us in creating a diverse and inclusive environment where every team member is valued and encouraged to reach their full potential.
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    Contact Detail:

    Sanctuary Supported Living Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Support Assistant

    ✨Tip Number 1

    Familiarise yourself with the principles of person-centred care. Understanding how to encourage independence and support individuals in their daily living skills will show that you are aligned with our values and mission.

    ✨Tip Number 2

    Highlight any experience you have in building relationships with customers or clients. Being able to demonstrate your communication skills and how you've positively impacted someone's life can set you apart from other candidates.

    ✨Tip Number 3

    Research the various statutory and non-statutory agencies relevant to the role. Knowing who these agencies are and how they operate will help you understand the collaborative nature of the Support Assistant position.

    ✨Tip Number 4

    Prepare to discuss your approach to maintaining a safe environment for customers. Think about specific examples where you've ensured safety and compliance in previous roles, as this is crucial for the Support Assistant position.

    We think you need these skills to ace Support Assistant

    Empathy
    Communication Skills
    Teamwork
    Record Keeping
    Advocacy Skills
    Problem-Solving Skills
    Confidence Building
    Resilience Training
    Knowledge of Health and Social Care Regulations
    Customer Service Skills
    Flexibility
    Approachability
    Community Engagement
    Positive Attitude

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Support Assistant position. Tailor your application to highlight how your experiences align with these requirements.

    Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience in care or support roles. Mention specific examples where you have encouraged social inclusion or helped individuals develop their daily living skills.

    Highlight Communication Skills: Since excellent communication is key for this role, provide examples of how you've built positive relationships with customers, families, or team members in past positions. This will demonstrate your ability to connect with others effectively.

    Express Your Values: In your application, convey your caring nature and positive attitude. Discuss your commitment to inclusivity and how you can contribute to creating a supportive environment for customers, reflecting the values of Sanctuary Supported Living.

    How to prepare for a job interview at Sanctuary Supported Living

    ✨Show Your Caring Nature

    As a Support Assistant, it's crucial to demonstrate your caring and approachable nature during the interview. Share examples from your past experiences where you provided support or helped someone build their confidence. This will show that you genuinely care about the well-being of others.

    ✨Highlight Teamwork Experience

    Since the role involves working as part of a team, be sure to discuss your previous teamwork experiences. Talk about how you collaborated with others to achieve common goals, and how you communicated effectively with team members and external agencies.

    ✨Emphasise Communication Skills

    Excellent communication is key in this role. Prepare to discuss how you've built positive relationships with customers and their families in the past. You might want to provide specific examples of how you handled difficult conversations or advocated for someone's needs.

    ✨Demonstrate a 'Can-Do' Attitude

    The job requires a confident 'can-do' attitude, so make sure to convey your positivity during the interview. Share instances where you faced challenges but remained optimistic and proactive in finding solutions. This will reflect your suitability for the role.

    Support Assistant
    Sanctuary Supported Living
    Location: Telford
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