Support Assistant

Support Assistant

Middlesbrough Full-Time 24000 - 36000 £ / year (est.) No home office possible
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Sanctuary Supported Living

At a Glance

  • Tasks: Support customers with mental health needs to enhance their daily living skills and confidence.
  • Company: Join Sanctuary Supported Living, a caring organisation dedicated to making a positive impact in the community.
  • Benefits: Enjoy 25+ days holiday, flexible working, discounts, and a pension scheme.
  • Why this job: Make a real difference while developing your skills in a supportive and inclusive environment.
  • Qualifications: A caring attitude and Level 2 NVQ in Health and Social Care, or willingness to pursue it.
  • Other info: We value diversity and encourage applications from all backgrounds.

The predicted salary is between 24000 - 36000 £ per year.

The role of Support Assistant will include:

  • Providing support to encourage our customers with mental health needs to maximise their own potential and
  • Providing a high quality, hands-on support service
  • Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
  • Encouraging social inclusion and helping customers to build their confidence, resilience and self-esteem
  • Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
  • Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures and practices
  • Skills and experiences:

  • A caring, approachable nature and a confident ‘can-do’ attitude
  • Ability to keep accurate records and clearly communicate relevant information to team members
  • Excellent communication skills to build positive relationships with customers, families and internal and external agencies
  • Experience of working as a member of a team
  • A positive and accepting approach to customers whatever their needs
  • Level 2 NVQ Health and Social Care, or willing to work towards
  • Are you ready to be your best?

    Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

  • At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
  • A pension scheme with employer contributions
  • A variety of online discounts and rewards from major retailers
  • Health and well-being plans
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities
  • Job Reference:

    Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced.

    We are only currently accepting applications from those with the right to work in the UK.

    If you are applying internally, don\’t forget to use your internal careers account to submit your application.

    We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

    Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

    Support Assistant employer: Sanctuary Supported Living

    Sanctuary Supported Living is an exceptional employer dedicated to fostering a supportive and inclusive work environment for its employees. With a strong focus on employee well-being, we offer generous benefits such as at least 25 days of paid holiday, flexible working arrangements, and extensive learning and development opportunities. Our commitment to diversity and inclusion ensures that every team member can thrive while making a meaningful impact in the lives of our customers with mental health needs.
    Sanctuary Supported Living

    Contact Detail:

    Sanctuary Supported Living Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Support Assistant

    ✨Tip Number 1

    Familiarise yourself with mental health support practices and community engagement strategies. Understanding these concepts will help you connect better with customers and demonstrate your commitment to their well-being during the interview.

    ✨Tip Number 2

    Showcase your teamwork skills by discussing past experiences where you've collaborated effectively with others. Highlighting your ability to work within a team will resonate well with our values and the role's requirements.

    ✨Tip Number 3

    Prepare examples of how you've encouraged social inclusion or supported individuals in building their confidence. Real-life stories can illustrate your caring nature and 'can-do' attitude, which are essential for this role.

    ✨Tip Number 4

    Research our organisation's values and mission, particularly around diversity and inclusion. Being able to articulate how you align with these principles will strengthen your application and show that you're a great fit for our team.

    We think you need these skills to ace Support Assistant

    Empathy
    Active Listening
    Communication Skills
    Teamwork
    Record Keeping
    Problem-Solving Skills
    Advocacy
    Confidence Building
    Knowledge of Mental Health Issues
    Community Engagement
    Flexibility
    Patience
    NVQ Level 2 in Health and Social Care or willingness to obtain

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Support Assistant position. Tailor your application to highlight how your experiences align with these requirements.

    Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in support roles, particularly those involving mental health or social care. Use specific examples to demonstrate your caring nature and ability to encourage others.

    Highlight Communication Skills: Since excellent communication is key for this role, make sure to illustrate your communication skills in your application. Mention instances where you've successfully built relationships with customers or worked effectively within a team.

    Express Your Values: Convey your commitment to inclusivity and empathy in your application. Discuss why these values are important to you and how they align with the mission of Sanctuary Supported Living.

    How to prepare for a job interview at Sanctuary Supported Living

    ✨Show Your Caring Nature

    As a Support Assistant, it's crucial to demonstrate your caring and approachable nature during the interview. Share examples from your past experiences where you successfully supported individuals with mental health needs or helped them develop their daily living skills.

    ✨Highlight Teamwork Experience

    Since the role involves working as part of a team, be prepared to discuss your previous teamwork experiences. Talk about how you collaborated with others to achieve common goals and how you communicated effectively with team members and external agencies.

    ✨Emphasise Communication Skills

    Excellent communication is key in this role. Be ready to showcase your ability to build positive relationships with customers and their families. You might want to prepare a few scenarios where your communication skills made a significant impact.

    ✨Demonstrate a 'Can-Do' Attitude

    Employers are looking for candidates with a confident 'can-do' attitude. During the interview, express your enthusiasm for the role and your willingness to take on challenges. Share instances where you overcame obstacles or adapted to new situations.

    Support Assistant
    Sanctuary Supported Living
    Location: Middlesbrough
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