At a Glance
- Tasks: Lead a team to deliver exceptional mental health support services and build strong community relationships.
- Company: Join Sanctuary Supported Living, a not-for-profit organisation dedicated to empowering individuals.
- Benefits: Enjoy 25+ days holiday, pension contributions, and flexible working options.
- Other info: Diverse and inclusive workplace committed to personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Experience in management within health and social care, with strong leadership and communication skills.
The predicted salary is between 36000 - 42000 £ per year.
Birchwood Gardens, Primrose Drive, Shrewsbury, SY3 7FE (10‑Unit Mental Health Supported Living Scheme)
£39,143.52 per annum
37.5 hours per week
Sanctuary Supported Living is delighted to be recruiting for a Local Service Manager at our brand new Mental Health supported living service Birchwood Gardens, Shrewsbury, which is due to open in May 2026.
At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We are a national organisation, but we are not-for-profit and we think locally by putting our customers at the heart of what we do. We are committed to being our best and helping customers to be their best, as we support them on their pathways for independence.
The role of Local Service Manager will include:
- Leading the overall delivery of the service, through the management of the team and liaison with the Area Service Manager
- Developing and maintaining relationships with partners, key stakeholders, and external agencies
- Overseeing the overall delivery of the service
- Working closely with our internal and external partners to achieve KPIs
- Overseeing the service's financial performance and managing the budget
- Managing the recruitment, performance, and development of staff
- Flexibility around working hours is expected in accordance with the needs of the service
- Responsibility for health and safety in the service
Skills and experiences:
- Proven experience of working in a managerial role within a similar service
- NVQ Level 5 in Health and Social Care or equivalent
- Strong leadership and problem-solving skills
- Excellent communication skills and the ability to remain calm under pressure
- Compassionate, caring, and hard working with a hands-on approach to support
- Experience of working in a personalised way supporting service users to maximise opportunities for personal development
- Proven ability to liaise effectively with statutory and voluntary partners
Brilliant work deserves brilliant benefits. As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we will reward you:
- At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) pro rata
- A pension scheme with employer contributions
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- Life assurance
- Family friendly arrangements, including opportunities for flexible working
- Tax efficient savings through our Cycle to Work scheme
- A wide range of learning and development opportunities
Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced. We are only currently accepting applications from those with the right to work in the UK.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission.
We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Local Service Manager in Shrewsbury employer: Sanctuary Supported Living
Sanctuary Supported Living is an exceptional employer, dedicated to making a meaningful impact in the lives of individuals with mental health needs. Located in Shrewsbury, our new Birchwood Gardens service offers a supportive work culture that prioritises employee growth through comprehensive training and development opportunities. With generous benefits including up to 30 days of paid holiday, flexible working arrangements, and a commitment to diversity and inclusion, we empower our staff to thrive while delivering vital support to our community.
Contact Details:
Sanctuary Supported Living Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Local Service Manager in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Sanctuary Supported Living and understanding their values. Be ready to discuss how your experience aligns with their mission of supporting independence and making a positive impact on people's lives.
✨Tip Number 3
Showcase your leadership skills! Think of examples from your past roles where you've successfully managed teams or projects. Highlighting these experiences will demonstrate that you're the right fit for the Local Service Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Sanctuary Supported Living.
We think you need these skills to ace Local Service Manager in Shrewsbury
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Local Service Manager role. Highlight your relevant experience in managerial positions and how it aligns with our mission at Sanctuary Supported Living.
Showcase Your Skills:Don’t forget to emphasise your leadership and problem-solving skills. We want to see how you’ve successfully managed teams and delivered services in the past, so give us some solid examples!
Be Authentic:Let your personality shine through! We’re looking for compassionate and caring individuals, so share your passion for supporting others and how you can contribute to our team at Birchwood Gardens.
Apply Early:We might get a lot of applications, so don’t wait until the last minute! Apply through our website as soon as you can to ensure your application stands out and gets noticed.
How to prepare for a job interview at Sanctuary Supported Living
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Local Service Manager. Familiarise yourself with Sanctuary Supported Living's mission and values, especially their focus on personalised support and community engagement. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences that highlight your leadership and problem-solving abilities. Think about times when you successfully managed a team or resolved conflicts. Be ready to discuss how you can lead a team effectively in a mental health supported living environment.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to the questions and respond thoughtfully, demonstrating your ability to remain calm under pressure, which is crucial in this field.
✨Emphasise Your Compassionate Approach
Sanctuary Supported Living values compassion and care. Be prepared to share stories that illustrate your hands-on approach to supporting service users. Highlight how you’ve helped individuals maximise their personal development opportunities in previous roles.
