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- Tasks: Support housing management and build relationships with customers and stakeholders.
- Company: Join a diverse and inclusive organisation committed to making a difference.
- Benefits: Enjoy 25+ days holiday, pension contributions, and flexible working options.
- Why this job: Make a real impact in the community while developing your skills.
- Qualifications: Experience in tenancy services and basic Microsoft Office skills required.
- Other info: Opportunities for learning and development in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
The role of Housing Support Assistant will include:
- Providing onsite management and supervision of the supported housing service ensuring the delivery of an effective, enhanced, housing management service
- Assisting with tenancy and voids management and maintaining occupancy levels
- Supporting and promoting compliance with safeguarding policies and procedures
- Building and maintaining relationships with customers and internal and external key stakeholders
- Managing the procurement and availability of supplies, furniture, and equipment
- Recording and updating relevant data, maintaining effective filing systems
- Contributing to special projects and change programmes as appropriate
Skills and experiences:
- Previous experience delivering tenancy services
- Experience working to deadlines and prioritising workload
- Basic knowledge of Microsoft Office packages
- Literacy and numeracy to the equivalent of Grade C English and Maths GCSE
- NVQ2 or equivalent in relevant area
- Ability to extract and interrogate data
- Some experience in the use of housing management systems or similar is desirable
- Occasional travel may be a requirement of the role; therefore, a full valid driving licence is essential
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
- At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
- A pension scheme with employer contributions
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- Life assurance
- Family friendly arrangements, including opportunities for flexible working
- Tax efficient savings through our Cycle to Work scheme
- A wide range of learning and development opportunities
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Housing Support Assistant in London employer: Sanctuary Supported Living
Contact Detail:
Sanctuary Supported Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Assistant in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. We want you to show how your experience aligns with their mission, especially around compliance and customer relationships.
✨Tip Number 3
Practice your responses to common interview questions. Think about your previous experiences in tenancy services and how they relate to the role of Housing Support Assistant. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our organisation.
We think you need these skills to ace Housing Support Assistant in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Housing Support Assistant role. Use keywords from the job description to show we’re on the same page!
Showcase Relevant Experience: Don’t forget to mention any previous experience in delivering tenancy services or working with housing management systems. We want to see how you can bring your skills to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us understand your qualifications quickly!
Apply Through Our Website: Remember to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Sanctuary Supported Living
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Support Assistant. Brush up on tenancy services and housing management systems, as these will likely come up in conversation. Being able to discuss your previous experience in these areas will show that you're prepared and knowledgeable.
✨Showcase Your People Skills
This role involves building relationships with customers and stakeholders, so be ready to share examples of how you've successfully managed relationships in the past. Think about times when you’ve resolved conflicts or supported someone in need—these stories will highlight your interpersonal skills.
✨Demonstrate Your Organisational Skills
Since the job requires managing workloads and meeting deadlines, prepare to discuss how you prioritise tasks. You might want to mention specific tools or methods you use to stay organised, like digital calendars or task management apps, to show you can handle the demands of the role.
✨Be Ready for Data Questions
As the role involves recording and updating data, brush up on your data handling skills. Be prepared to talk about how you've extracted and interrogated data in previous roles. If you have experience with Microsoft Office, especially Excel, make sure to highlight that too!
