At a Glance
- Tasks: Be the friendly face for customers, helping them with queries and life skills.
- Company: Join a supportive organisation dedicated to making a difference in people's lives.
- Benefits: Enjoy discounts, health plans, and loads of learning opportunities.
- Why this job: Make a real impact while developing your skills in a rewarding environment.
- Qualifications: Experience with young people or vulnerable adults is a plus.
- Other info: Embrace diversity and inclusion in a dynamic workplace.
The predicted salary is between 36000 - 60000 £ per year.
The role of Bank Waking Night Concierge will include:
- Being a first point of call to receive and direct all customer queries
- Developing good relationships with customers, helping them develop life skills
- Handling occasional emergency/challenging situations
- Going above and beyond to ensure an excellent service is provided to our customers
- Occasionally organising and running social activities
- Some health and safety responsibilities e.g. fire safety checks
- Ensuring the security of the service is maintained
- Writing and updating customer notes
This role will require lone working for the majority of the shift.
Skills and experiences:
- Experience of working with young people or vulnerable adults, people with mental health needs or substance misuse
- Previous experience working under challenging circumstances
- Good communication skills
- Ability to use IT systems confidently
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Bank Concierge in Hunstanton employer: Sanctuary Supported Living
Contact Detail:
Sanctuary Supported Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Concierge in Hunstanton
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Sanctuary Supported Living. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves interacting with customers and handling challenging situations, it’s crucial to demonstrate your ability to communicate effectively. Try role-playing common scenarios with a friend to build your confidence.
✨Tip Number 3
Showcase your problem-solving abilities! Think of examples from your past experiences where you’ve successfully navigated difficult situations. Be ready to share these stories during your interview to highlight your resilience and adaptability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in early and stand out from the crowd!
We think you need these skills to ace Bank Concierge in Hunstanton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about helping others and making a difference in their lives.
Tailor Your Experience: Make sure to highlight any relevant experience you have working with young people or vulnerable adults. We love seeing how your background aligns with the skills we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication skills come across well in your writing.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly, and we can’t wait to hear from you.
How to prepare for a job interview at Sanctuary Supported Living
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Bank Concierge. Familiarise yourself with customer service principles, especially in challenging situations, and think about how your past experiences align with these duties.
✨Showcase Your Communication Skills
Since good communication is key in this role, prepare examples that demonstrate your ability to connect with young people or vulnerable adults. Think about times when you’ve successfully resolved conflicts or built relationships, and be ready to share those stories.
✨Prepare for Lone Working Scenarios
As this role involves lone working, be prepared to discuss how you handle working independently. Think of specific instances where you’ve managed responsibilities on your own, particularly under pressure, and how you ensured safety and security.
✨Emphasise Your Adaptability
The job may involve unexpected challenges, so highlight your adaptability. Share examples of how you've successfully navigated emergencies or adapted to changing circumstances in previous roles, showcasing your problem-solving skills.