Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face for customers and help them with their queries.
- Company: Join a supportive organisation dedicated to making a difference.
- Benefits: Enjoy 25+ days holiday, flexible working, and health plans.
- Why this job: Make a real impact by supporting young people and vulnerable adults.
- Qualifications: Experience with young people or challenging situations is a plus.
- Other info: Great opportunities for personal growth and development.
The predicted salary is between 24000 - 36000 £ per year.
The role of Concierge will include:
- Being a first point of call to receive and direct all customer queries
- Developing good relationships with customers, helping them develop life skills
- Handling occasional emergency/challenging situations
- Going above and beyond to ensure an excellent service is provided to our customers
- Occasionally organising and running social activities
- Some health and safety responsibilities e.g. fire safety checks
- Ensuring the security of the service is maintained
- Writing and updating customer notes
Skills and experiences:
- Experience of working with young people or vulnerable adults, people with mental health needs or substance misuse
- Previous experience working under challenging circumstances
- Good communication skills
- Ability to use IT systems confidently
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
- At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata
- A pension scheme with employer contributions
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- Life assurance
- Family friendly arrangements, including opportunities for flexible working
- Tax efficient savings through our Cycle to Work scheme
- A wide range of learning and development opportunities
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Concierge in Haverhill employer: Sanctuary Supported Living
Contact Detail:
Sanctuary Supported Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge in Haverhill
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Sanctuary Supported Living. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experiences, especially those related to working with young people or vulnerable adults, and boost your confidence for the real deal.
✨Tip Number 3
Show off your soft skills! As a Concierge, communication and empathy are key. Be ready to share examples of how you've handled challenging situations or built relationships with customers in the past. This will demonstrate your ability to go above and beyond.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Concierge in Haverhill
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about helping others and making a difference in their lives.
Tailor Your Experience: Make sure to highlight any relevant experience you have, especially working with young people or vulnerable adults. We love seeing how your background aligns with what we do at StudySmarter!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re a great fit for the Concierge role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sanctuary Supported Living
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Concierge role. Familiarise yourself with the key responsibilities like handling customer queries and managing emergency situations. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since good communication is crucial for this role, prepare examples of how you've effectively communicated in past jobs. Think about times when you’ve built relationships with customers or resolved conflicts. Practising these scenarios can help you articulate your experiences clearly during the interview.
✨Prepare for Challenging Situations
Expect questions about how you would handle difficult situations, especially with young people or vulnerable adults. Reflect on your past experiences and be ready to discuss specific instances where you successfully navigated challenges. This will highlight your problem-solving skills and resilience.
✨Emphasise Your IT Proficiency
As the role requires confident use of IT systems, be prepared to discuss your experience with relevant software or tools. If you have any specific examples of how you've used technology to improve service delivery or manage customer information, share those during the interview to showcase your tech-savviness.
