Deputy Local Service Manager

Deputy Local Service Manager

Southend-on-Sea Full-Time 28800 - 43200 £ / year (est.) No home office possible
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Sanctuary Supported Living

At a Glance

  • Tasks: Lead a compassionate team supporting mental health needs and manage service delivery.
  • Company: Join Sanctuary Supported Living, recognised as the 2025 Housing with Care Employer of the Year.
  • Benefits: Enjoy health support, flexible working, training opportunities, and generous annual leave.
  • Why this job: Make a real difference in people's lives while developing your career in social care.
  • Qualifications: Management experience in social care and NVQ Level 3 in Health and Social Care required.
  • Other info: Inclusive workplace committed to diversity and personal growth.

The predicted salary is between 28800 - 43200 £ per year.

The role of Deputy Local Service Manager will include:

  • Managing, recruiting, developing, and training staff within appropriate legislative or NVQ frameworks and devising effective and well-run staff rotas
  • Promoting best practice to ensure quality services are carried out by staff
  • Ensuring effective support systems are in place and that we operate in a fully compliant way
  • Supporting Local Service Manager in effectively managing the void process on any empty properties
  • A good understanding of health and safety
  • Developing and maintaining relationships with customers and relevant external agencies with the proven ability to liaise effectively with statutory and voluntary partners
  • Occasional travel may be a requirement of the role, therefore a full valid driving licence is desirable
  • Skills and experiences:

  • Proven management or supervisory experience gained within a social care environment is essential
  • Previous experience of working in a CQC regulated environment is preferable
  • NVQ Level 3 in Health and Social Care or equivalent
  • Compassionate, understanding, and hard working with a hands-on approach to help achieve supportive outcomes
  • Good written and strong communication skills
  • Experience working with relevant client group
  • Prior knowledge of support planning, risk assessment and safeguarding
  • Previous experience working under challenging circumstances
  • Confident user of IT systems
  • Are you ready to be your best?

    Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

  • At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
  • A pension scheme with employer contributions
  • A variety of online discounts and rewards from major retailers
  • Health and well-being plans
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities
  • Job Reference:

    #CommercialSanc

    Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced.

    We are only currently accepting applications from those with the right to work in the UK.

    If you are applying internally, don\’t forget to use your internal careers account to submit your application.

    We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

    Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

    Deputy Local Service Manager employer: Sanctuary Supported Living

    Sanctuary Supported Living is an exceptional employer, recognised as the 2025 Housing with Care Employer of the Year, offering a vibrant work environment at Hope Lodge in Southend On Sea. With a strong focus on employee wellbeing, we provide comprehensive health support, generous leave policies, and ongoing career development opportunities, all within a compassionate team dedicated to making a meaningful impact in the lives of those with mental health needs. Our commitment to diversity and inclusion ensures that every employee can thrive and contribute to our mission of delivering high-quality care.
    Sanctuary Supported Living

    Contact Detail:

    Sanctuary Supported Living Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Deputy Local Service Manager

    ✨Tip Number 1

    Network like a pro! Reach out to current or former employees at Sanctuary Supported Living on LinkedIn. A friendly chat can give you insider info and maybe even a referral!

    ✨Tip Number 2

    Prepare for the interview by researching the company culture and values. Show us how your compassionate approach aligns with our mission to support mental health needs.

    ✨Tip Number 3

    Practice common interview questions, especially around management and support in social care. We want to see your hands-on experience shine through!

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining our team.

    We think you need these skills to ace Deputy Local Service Manager

    Management Experience
    Supervisory Experience
    NVQ Level 3 in Health and Social Care
    Compassionate Approach
    Strong Communication Skills
    IT Proficiency
    Experience with Mental Health Support
    Knowledge of Support Planning
    Risk Assessment Skills
    Safeguarding Knowledge
    Ability to Work Under Pressure
    Relationship Building
    Compliance Management
    Training and Development Skills

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Deputy Local Service Manager role. We want to see how you can bring your unique skills to our compassionate team!

    Showcase Your Communication Skills: Since strong written communication is key for this role, ensure your application is clear and concise. Use examples that demonstrate your ability to communicate effectively, especially in challenging situations.

    Highlight Relevant Experience: Don’t forget to mention any management or supervisory experience you have in social care settings. We’re looking for someone who understands the ins and outs of supporting people with mental health needs.

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

    How to prepare for a job interview at Sanctuary Supported Living

    ✨Know the Company Inside Out

    Before your interview, take some time to research Sanctuary Supported Living. Understand their values, especially their commitment to diversity and inclusion. This will help you align your answers with their mission and show that you're genuinely interested in being part of their community-focused team.

    ✨Showcase Your Compassionate Approach

    As a Deputy Local Service Manager, you'll need to demonstrate your compassionate and hands-on approach. Prepare examples from your past experiences where you've successfully supported individuals with mental health needs. Highlight how your management style fosters a supportive environment for both colleagues and clients.

    ✨Prepare for Scenario-Based Questions

    Expect questions that assess your ability to handle challenging situations. Think of specific scenarios where you've had to manage conflicts or support someone in crisis. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.

    ✨Ask Insightful Questions

    At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.

    Deputy Local Service Manager
    Sanctuary Supported Living
    Location: Southend-on-Sea
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