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- Tasks: Support housing management and build relationships with customers and stakeholders.
- Company: Join a diverse and inclusive organisation dedicated to making a difference.
- Benefits: Enjoy 25+ days holiday, pension scheme, discounts, and flexible working options.
- Why this job: Make a real impact in the community while developing your skills.
- Qualifications: Experience in tenancy services and basic Microsoft Office skills required.
- Other info: Great opportunities for learning and career growth await you!
The predicted salary is between 28800 - 43200 £ per year.
The role of Housing Support Assistant will include:
- Providing onsite management and supervision of the supported housing service ensuring the delivery of an effective, enhanced, housing management service
- Assisting with tenancy and voids management and maintaining occupancy levels
- Supporting and promoting compliance with safeguarding policies and procedures
- Building and maintaining relationships with customers and internal and external key stakeholders
- Managing the procurement and availability of supplies, furniture, and equipment
- Recording and updating relevant data, maintaining effective filing systems
- Contributing to special projects and change programmes as appropriate
Skills and experiences:
- Previous experience delivering tenancy services
- Experience working to deadlines and prioritising workload
- Basic knowledge of Microsoft Office packages
- Literacy and numeracy to the equivalent of Grade C English and Maths GCSE
- NVQ2 or equivalent in relevant area
- Ability to extract and interrogate data
- Some experience in the use of housing management systems or similar is desirable
This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence.
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
- At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata
- A pension scheme with employer contributions
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- Life assurance
- Family friendly arrangements, including opportunities for flexible working
- Tax efficient savings through our Cycle to Work scheme
- A wide range of learning and development opportunities
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Housing Support Assistant in Birmingham employer: Sanctuary Supported Living
Contact Detail:
Sanctuary Supported Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Assistant in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. We want you to show how your experience aligns with their mission, especially around compliance and customer relationships.
✨Tip Number 3
Practice your responses to common interview questions. Think about your previous experiences in tenancy services and how they relate to the role of Housing Support Assistant. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Housing Support Assistant in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Housing Support Assistant role. We want to see how you can bring your unique skills to our team!
Showcase Relevant Experience: Don’t forget to mention any previous experience in delivering tenancy services or working with housing management systems. We love seeing how your background fits with what we do at StudySmarter!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your information well, so it’s easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Don’t miss out!
How to prepare for a job interview at Sanctuary Supported Living
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Support Assistant. Brush up on tenancy services and housing management systems, as these will likely come up in conversation. Familiarise yourself with safeguarding policies too, as demonstrating your knowledge here can really impress.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your ability to manage workloads, meet deadlines, and build relationships with stakeholders. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Be Data Savvy
Since the role involves recording and updating data, be ready to discuss your experience with data management. If you've used Microsoft Office or any housing management systems before, mention this and be prepared to explain how you’ve used these tools effectively.
✨Drive Home Your Soft Skills
This role requires empathy and strong communication skills. Think about times when you've successfully supported customers or worked collaboratively with a team. Highlighting these soft skills can set you apart from other candidates and show that you’re a great fit for the company culture.
