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- Tasks: Support housing services and manage tenancy while building relationships with customers.
- Company: Sanctuary Supported Living, committed to diversity and inclusion.
- Benefits: Online discounts, health plans, and learning opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in tenancy services and basic Microsoft Office skills required.
- Other info: Join a supportive team with a focus on personal growth and community impact.
The predicted salary is between 36000 - 60000 £ per year.
The role of Housing Support Assistant will include:
- Providing onsite management and supervision of the supported housing service ensuring the delivery of an effective, enhanced, housing management service
- Assisting with tenancy and voids management and maintaining occupancy levels
- Supporting and promoting compliance with safeguarding policies and procedures
- Building and maintaining relationships with customers and internal and external key stakeholders
- Managing the procurement and availability of supplies, furniture, and equipment
- Recording and updating relevant data, maintaining effective filing systems
- Contributing to special projects and change programmes as appropriate
Skills and experiences:
- Previous experience delivering tenancy services
- Experience working to deadlines and prioritising workload
- Basic knowledge of Microsoft Office packages
- Literacy and numeracy to the equivalent of Grade C English and Maths GCSE
- NVQ2 or equivalent in relevant area
- Ability to extract and interrogate data
- Some experience in the use of housing management systems or similar is desirable
This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Bank Housing Support Assistant in Birmingham employer: Sanctuary Supported Living
Contact Detail:
Sanctuary Supported Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Housing Support Assistant in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission, especially around compliance and customer relationships.
✨Tip Number 3
Showcase your skills! Bring examples of how you’ve managed tenancy services or handled data effectively. Use real-life scenarios to demonstrate your problem-solving abilities during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Bank Housing Support Assistant in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Housing Support Assistant. Use keywords from the job description to show that you understand what we're looking for.
Showcase Relevant Experience: Don’t just list your previous jobs; explain how your past experiences relate to tenancy services and housing management. We want to see how you can bring your skills to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Remember to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Sanctuary Supported Living
✨Know Your Stuff
Make sure you understand the role of a Housing Support Assistant inside out. Familiarise yourself with tenancy services, safeguarding policies, and housing management systems. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Showcase Your Experience
Prepare specific examples from your previous roles that demonstrate your ability to manage workloads, meet deadlines, and build relationships with stakeholders. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Brush Up on Your Tech Skills
Since basic knowledge of Microsoft Office is required, make sure you're comfortable using Word, Excel, and any relevant housing management software. You might be asked to demonstrate your skills, so practice beforehand to avoid any last-minute panic.
✨Be Yourself
Remember, they want to see the real you! Be honest about your experiences and how they relate to the job. Show your enthusiasm for the role and the company’s mission of inclusivity and support. A positive attitude can go a long way in making a great impression.
