Bank Support Assistant

Bank Support Assistant

Darlington Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customers with mental health needs to enhance their daily living skills and confidence.
  • Company: Join Sanctuary Supported Living, a diverse organisation dedicated to making a positive impact.
  • Benefits: Enjoy online discounts, health plans, and extensive learning opportunities.
  • Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
  • Qualifications: A caring attitude, good communication skills, and Level 2 NVQ in Health and Social Care preferred.
  • Other info: We value diversity and encourage applications from all backgrounds.

The predicted salary is between 30000 - 42000 £ per year.

The role of Bank Support Assistant will include:

  • Providing support to encourage our customers with mental health needs to maximise their own potential
  • Providing a high quality, hands-on support service
  • Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
  • Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem
  • Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
  • Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices
  • Skills and experiences:

  • A caring, approachable nature and a confident ‘can-do’ attitude
  • Ability to keep accurate records and clearly communicate relevant information to team members
  • Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
  • Experience of working as a member of a team
  • A positive and accepting approach to customers whatever their needs
  • Level 2 NVQ Health and Social Care, or willing to work towards
  • Are you ready to be your best?

    Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

  • A variety of online discounts and rewards from major retailers
  • Health and well-being plans
  • A wide range of learning and development opportunities
  • Job Reference:

    We are only currently accepting applications from those with the right to work in the UK.

    If you are applying internally, don\’t forget to use your internal careers account to submit your application.

    We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

    Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

    Bank Support Assistant employer: Sanctuary Supported Living

    Sanctuary Supported Living is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where employees can thrive. With a strong commitment to mental health support, we provide extensive training and development opportunities, alongside a range of benefits including health and well-being plans and discounts from major retailers. Join us in making a meaningful impact in the community while enjoying a fulfilling career in a diverse and inclusive environment.
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    Contact Detail:

    Sanctuary Supported Living Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Bank Support Assistant

    ✨Tip Number 1

    Familiarise yourself with the principles of mental health support. Understanding the challenges faced by individuals with mental health needs will help you connect better with customers and demonstrate your commitment to their well-being.

    ✨Tip Number 2

    Highlight any relevant experience in your conversations or interviews. If you've worked in similar roles or have volunteered in community services, share those stories to showcase your hands-on experience and caring nature.

    ✨Tip Number 3

    Prepare to discuss how you would encourage social inclusion and build confidence in customers. Think of specific strategies or activities you could implement that align with the role's responsibilities.

    ✨Tip Number 4

    Network with professionals in the health and social care sector. Attend local events or join online forums to meet people who can provide insights into the role and potentially refer you to opportunities at StudySmarter.

    We think you need these skills to ace Bank Support Assistant

    Empathy
    Communication Skills
    Teamwork
    Record Keeping
    Advocacy Skills
    Problem-Solving Skills
    Interpersonal Skills
    Resilience Building
    Knowledge of Mental Health Issues
    Community Engagement
    Health and Social Care Knowledge
    Positive Attitude
    Adaptability
    Conflict Resolution

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Bank Support Assistant position. Tailor your application to highlight how your experiences align with these requirements.

    Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in supporting individuals with mental health needs or working in a care environment. Use specific examples to demonstrate your caring nature and ability to encourage social inclusion.

    Highlight Communication Skills: Since excellent communication is key for this role, make sure to provide examples of how you've built positive relationships in past roles. Mention any relevant training or qualifications that showcase your communication abilities.

    Express Your Values: In your application, convey your commitment to inclusivity and empathy, as these are core values for the company. Share your personal philosophy on supporting individuals from diverse backgrounds and how you can contribute to their mission.

    How to prepare for a job interview at Sanctuary Supported Living

    ✨Show Your Caring Nature

    As a Bank Support Assistant, it's crucial to demonstrate your caring and approachable nature during the interview. Share examples from your past experiences where you supported individuals with mental health needs or helped them develop daily living skills.

    ✨Highlight Teamwork Experience

    This role requires working as part of a team, so be prepared to discuss your previous teamwork experiences. Talk about how you contributed to a positive team environment and collaborated effectively with colleagues to achieve common goals.

    ✨Communicate Clearly

    Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might want to prepare scenarios where you successfully communicated with customers, families, or external agencies.

    ✨Emphasise Your Commitment to Inclusion

    Inclusion is a core value for the company, so express your understanding and commitment to diversity. Share any relevant experiences that showcase your ability to work with people from diverse backgrounds and how you promote social inclusion.

    Bank Support Assistant
    Sanctuary Supported Living
    Location: Darlington
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