Bank Support Assistant

Bank Support Assistant

Warrington Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customers with mental health needs to enhance their daily living skills and confidence.
  • Company: Join Sanctuary Supported Living, a diverse organisation dedicated to making a positive impact.
  • Benefits: Enjoy online discounts, health plans, and extensive learning opportunities.
  • Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
  • Qualifications: A caring attitude and Level 2 NVQ in Health and Social Care or willingness to pursue it.
  • Other info: We value diversity and encourage applications from all backgrounds.

The predicted salary is between 30000 - 42000 £ per year.

The role of Support Assistant will include :

  • Providing support to encourage our customers with mental health needs to maximise their own potential
  • Providing a high quality, hands-on support service
  • Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
  • Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem
  • Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
  • Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices

Skills and experiences :

  • A caring, approachable nature and a confident ‘can-do’ attitude
  • Ability to keep accurate records and clearly communicate relevant information to team members
  • Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
  • Experience of working as a member of a team
  • A positive and accepting approach to customers whatever their needs
  • Level 2 NVQ Health and Social Care, or willing to work towards

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you :

  • A variety of online discounts and rewards from major retailers
  • Health and well-being plans
  • A wide range of learning and development opportunities

Job Reference : 226002

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don\’t forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

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Bank Support Assistant employer: Sanctuary Supported Living

Sanctuary Supported Living is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where employees can thrive. With a strong commitment to diversity and inclusion, the company provides extensive learning and development opportunities, alongside attractive benefits such as health and well-being plans and discounts from major retailers. Working as a Bank Support Assistant here means being part of a compassionate team dedicated to making a meaningful impact in the lives of customers with mental health needs.
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Contact Detail:

Sanctuary Supported Living Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bank Support Assistant

✨Tip Number 1

Familiarise yourself with mental health support practices. Understanding the challenges faced by individuals with mental health needs will help you connect better with customers and demonstrate your commitment to their well-being.

✨Tip Number 2

Highlight your teamwork experience. Since the role involves working closely with various agencies and team members, showcasing your ability to collaborate effectively will make you a more attractive candidate.

✨Tip Number 3

Prepare examples of how you've encouraged social inclusion in previous roles. Being able to share specific instances where you've helped others build confidence and resilience will set you apart from other applicants.

✨Tip Number 4

Research Sanctuary Supported Living's values and mission. Aligning your personal values with theirs and demonstrating this understanding during any interviews or discussions can show your genuine interest in the role.

We think you need these skills to ace Bank Support Assistant

Empathy
Communication Skills
Teamwork
Record Keeping
Problem-Solving Skills
Advocacy Skills
Interpersonal Skills
Resilience Building
Community Engagement
Health and Social Care Knowledge
Positive Attitude
Adaptability
Conflict Resolution
Motivational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Bank Support Assistant position. Tailor your application to highlight how your experiences align with these requirements.

Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in supporting individuals with mental health needs or in a care setting. Use specific examples to demonstrate your caring nature and ability to encourage social inclusion.

Highlight Communication Skills: Since excellent communication is key for this role, make sure to provide examples of how you've effectively communicated with customers, families, and team members in past roles. This will show that you can build positive relationships as required.

Express Your Values: In your application, convey your commitment to inclusivity and empathy. Mention any relevant training or personal experiences that reflect your understanding of diverse backgrounds and your approach to supporting individuals with varying needs.

How to prepare for a job interview at Sanctuary Supported Living

✨Show Your Caring Nature

As a Bank Support Assistant, it's crucial to demonstrate your caring and approachable nature during the interview. Share examples from your past experiences where you supported individuals with mental health needs or helped them develop daily living skills.

✨Highlight Teamwork Experience

This role requires working as part of a team, so be prepared to discuss your previous teamwork experiences. Talk about how you collaborated with others to achieve common goals and how you contributed to a positive team environment.

✨Communicate Clearly

Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might want to prepare a few scenarios where you effectively communicated with customers or colleagues to resolve issues.

✨Demonstrate a Positive Attitude

A confident 'can-do' attitude is key for this role. During the interview, convey your enthusiasm for helping others and your willingness to tackle challenges. Share instances where your positive approach made a difference in someone's life.

Bank Support Assistant
Sanctuary Supported Living
Location: Warrington

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