Bank Support Assistant

Bank Support Assistant

Lancaster Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customers with mental health needs and help them develop daily living skills.
  • Company: Join Sanctuary Supported Living, a diverse organisation focused on empowering individuals.
  • Benefits: Enjoy online discounts, health plans, and extensive learning opportunities.
  • Why this job: Make a real difference in people's lives while building your skills in a supportive environment.
  • Qualifications: A caring attitude and Level 2 NVQ in Health and Social Care or willingness to pursue it.
  • Other info: We value diversity and encourage applications from all backgrounds.

The predicted salary is between 28800 - 43200 £ per year.

The role of Bank Support Assistant will include:

  • Providing support to encourage our customers with mental health needs to maximise their own potential and
  • Providing a high quality, hands-on support service
  • Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
  • Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem
  • Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
  • Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices
  • Skills and experiences:

  • A caring, approachable nature and a confident ‘can-do’ attitude
  • Ability to keep accurate records and clearly communicate relevant information to team members
  • Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
  • Experience of working as a member of a team
  • A positive and accepting approach to customers whatever their needs
  • Level 2 NVQ Health and Social Care, or willing to work towards
  • Are you ready to be your best?

    Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

  • A variety of online discounts and rewards from major retailers
  • Health and well-being plans
  • A wide range of learning and development opportunities
  • Job Reference:

    We are only currently accepting applications from those with the right to work in the UK.

    If you are applying internally, don\’t forget to use your internal careers account to submit your application.

    We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

    Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

    Bank Support Assistant employer: Sanctuary Supported Living

    Sanctuary Supported Living is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where employees can thrive. With a strong commitment to diversity and inclusion, the company provides extensive learning and development opportunities, alongside attractive benefits such as health and well-being plans and discounts from major retailers. Working as a Bank Support Assistant in this nurturing environment allows you to make a meaningful impact on the lives of customers while growing your own skills and confidence.
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    Contact Detail:

    Sanctuary Supported Living Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Bank Support Assistant

    ✨Tip Number 1

    Familiarise yourself with mental health support practices and community engagement strategies. Understanding these concepts will help you connect better with customers and demonstrate your commitment to their well-being during the interview.

    ✨Tip Number 2

    Showcase your teamwork skills by discussing past experiences where you've collaborated effectively with others. This is crucial for a role that involves working with various agencies and team members.

    ✨Tip Number 3

    Prepare examples of how you've encouraged social inclusion or supported individuals in developing daily living skills. Real-life stories can illustrate your caring nature and ability to empower others.

    ✨Tip Number 4

    Research Sanctuary Supported Living's values and mission. Aligning your personal values with theirs can help you articulate why you're a great fit for the organisation, making your application stand out.

    We think you need these skills to ace Bank Support Assistant

    Empathy
    Communication Skills
    Teamwork
    Record Keeping
    Advocacy Skills
    Problem-Solving Skills
    Interpersonal Skills
    Resilience
    Confidence Building
    Knowledge of Health and Social Care Regulations
    Ability to Encourage Independence
    Positive Attitude
    Adaptability
    Understanding of Mental Health Needs

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Bank Support Assistant position. Tailor your application to highlight how your experiences align with these requirements.

    Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in health and social care, particularly in supporting individuals with mental health needs. Use specific examples to demonstrate your caring nature and ability to encourage social inclusion.

    Showcase Communication Skills: Since excellent communication is key for this role, make sure to illustrate your communication skills in your application. Mention instances where you've successfully built relationships with customers or worked effectively within a team.

    Express Your Values: In your cover letter, convey your commitment to inclusivity and empathy, which are core values of the organisation. Share your personal philosophy on supporting individuals from diverse backgrounds and how you can contribute to their mission.

    How to prepare for a job interview at Sanctuary Supported Living

    ✨Show Your Caring Nature

    As a Bank Support Assistant, it's crucial to demonstrate your caring and approachable nature during the interview. Share examples from your past experiences where you supported individuals with mental health needs or helped them develop essential life skills.

    ✨Highlight Teamwork Experience

    This role requires working as part of a team, so be prepared to discuss your previous teamwork experiences. Talk about how you collaborated with others to achieve common goals and how you contributed to a positive team environment.

    ✨Communicate Clearly

    Excellent communication skills are vital for this position. Practice articulating your thoughts clearly and concisely. You might want to prepare a few scenarios where you effectively communicated with customers or colleagues to resolve issues.

    ✨Emphasise Your Commitment to Inclusion

    Inclusion is a core value for the company, so express your understanding and commitment to diversity and inclusion. Share any relevant experiences that showcase your ability to work with diverse groups and how you advocate for those with different needs.

    Bank Support Assistant
    Sanctuary Supported Living
    Location: Lancaster
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