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- Tasks: Support customers with front of house duties and engaging activities.
- Company: Join Sanctuary Supported Living, a leader in community support and care.
- Benefits: Enjoy discounts, health plans, and extensive learning opportunities.
- Why this job: Make a real impact while working in a diverse and inclusive environment.
- Qualifications: Experience in customer support and basic Microsoft skills required.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
The role of Customer Supporter will include:
Skills and experiences:
Are you ready to be your best?
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
Job Reference:
Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced.
We are only currently accepting applications from those with the right to work in the UK.
If you are applying internally, don\’t forget to use your internal careers account to submit your application.
We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Bank Customer Supporter employer: Sanctuary Supported Living
Contact Detail:
Sanctuary Supported Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Customer Supporter
✨Tip Number 1
Familiarise yourself with the specific needs of the customer group you'll be supporting. Understanding their challenges and preferences will help you connect better during interviews and demonstrate your commitment to their well-being.
✨Tip Number 2
Highlight any previous experience in customer involvement activities. Be ready to share examples of how you've successfully engaged customers in the past, as this will show your capability to lead similar initiatives at StudySmarter.
✨Tip Number 3
Brush up on your interpersonal skills. Practice active listening and empathy, as these are crucial for a Bank Customer Supporter role. You might even consider role-playing scenarios with friends to build your confidence.
✨Tip Number 4
Research our company values and mission. Being able to articulate how your personal values align with ours during the interview can set you apart from other candidates and show that you're a great fit for our team.
We think you need these skills to ace Bank Customer Supporter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Bank Customer Supporter position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise any previous experience you have in customer support or similar roles. Provide specific examples of how you've developed and led customer involvement activities, as this is crucial for the role.
Showcase Your Skills: Make sure to mention your interpersonal and customer care skills. If you have experience with Microsoft Word and Excel, include that too. This will demonstrate your ability to handle the administrative aspects of the job.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your CV but also expresses your passion for helping others and your commitment to promoting inclusivity. This is your chance to show your personality and why you would be a great fit for the team.
How to prepare for a job interview at Sanctuary Supported Living
✨Showcase Your Customer Care Skills
As a Bank Customer Supporter, your interpersonal skills are crucial. Be prepared to share specific examples of how you've successfully assisted customers in the past, highlighting your ability to empathise and resolve issues effectively.
✨Demonstrate Your Activity Development Experience
Since the role involves developing activities for customers, think of instances where you've led or created engaging programmes. Discuss your approach to promoting these activities and how you evaluated their success.
✨Highlight Your Teamwork Abilities
Working collaboratively is key in this role. Prepare to talk about your experiences working with others to create a clean and comfortable environment, and how you’ve contributed to team goals in previous positions.
✨Prepare for Questions on Inclusivity
Given the emphasis on diversity and inclusion, be ready to discuss how you would support a diverse customer base. Share your thoughts on creating an inclusive environment and any relevant experiences that demonstrate your commitment to this value.
