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- Tasks: Be the friendly face for customer queries and support their life skills.
- Company: Join Sanctuary Supported Living, a diverse organisation focused on community and inclusion.
- Benefits: Enjoy online discounts, health plans, and plenty of learning opportunities.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience with young people or vulnerable adults is essential; IT skills are a plus.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
The role of Concierge will include:
Skills and experiences:
Are you ready to be your best?
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
Job Reference:
We are only currently accepting applications from those with the right to work in the UK.
If you are applying internally, don\’t forget to use your internal careers account to submit your application.
We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Bank Concierge employer: Sanctuary Supported Living
Contact Detail:
Sanctuary Supported Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Concierge
✨Tip Number 1
Familiarise yourself with the specific needs of young people and vulnerable adults. Understanding their challenges will help you demonstrate your empathy and ability to handle difficult situations during the interview.
✨Tip Number 2
Showcase any previous experience in customer service roles, especially those involving social activities or community engagement. Highlighting your ability to build relationships will set you apart as a candidate who can connect with customers effectively.
✨Tip Number 3
Prepare examples of how you've successfully managed challenging circumstances in the past. This could include conflict resolution or emergency situations, which are crucial for the Bank Concierge role.
✨Tip Number 4
Research the organisation's values and commitment to diversity and inclusion. Be ready to discuss how your personal values align with theirs, as this will show your genuine interest in contributing to their mission.
We think you need these skills to ace Bank Concierge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Bank Concierge position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: Emphasise any previous experience working with young people or vulnerable adults, especially in challenging situations. Use specific examples to demonstrate your ability to handle emergencies and provide excellent customer service.
Highlight IT Proficiency: Since the role requires confident use of IT systems, mention any relevant software or tools you are familiar with. This could include customer relationship management systems or other digital platforms that enhance service delivery.
Express Your Commitment to Inclusion: Given the company's focus on diversity and inclusion, express your commitment to these values in your application. Share any experiences that demonstrate your ability to work effectively in diverse teams or support individuals from various backgrounds.
How to prepare for a job interview at Sanctuary Supported Living
✨Show Your Empathy
As a Bank Concierge, you'll be dealing with young people and vulnerable adults. Make sure to demonstrate your ability to empathise and connect with individuals during the interview. Share examples of how you've built relationships in previous roles.
✨Prepare for Challenging Scenarios
Expect questions about handling difficult situations. Think of specific instances where you successfully managed emergencies or challenging behaviours. Highlight your problem-solving skills and ability to stay calm under pressure.
✨Familiarise Yourself with Health and Safety Protocols
Since health and safety responsibilities are part of the role, brush up on relevant protocols, especially fire safety checks. Be ready to discuss how you would ensure a safe environment for both customers and staff.
✨Demonstrate IT Proficiency
You'll need to use IT systems confidently, so be prepared to talk about your experience with technology. Mention any specific software or systems you've used in the past and how they helped you in your previous roles.
