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- Tasks: Keep our spaces sparkling clean and welcoming for students and guests.
- Company: Join a supportive team at Sanctuary Students, managing accommodation for over 11,500 students.
- Benefits: Enjoy 25-30 days leave, pension contributions, and wellbeing support.
- Why this job: Be the friendly face that helps create a safe and inviting environment.
- Qualifications: Previous cleaning experience and great communication skills are essential.
- Other info: We value diversity and inclusion, welcoming applicants from all backgrounds.
The predicted salary is between 1040 - 1248 £ per month.
The role of General Assistant will include:
- Providing high quality cleaning services of the premises including kitchens, bedrooms and communal areas
- Preparing rooms for vacation guests – clearing, cleaning and bedmaking
- Being a friendly face around site that can signpost students to the office for help
- Identifying and reporting any hazards and faults to ensure a safe environment is maintained
- Keeping inventory of cleaning stock and informing your team leader if stock is low
- Completing set programmed works across site
Skills and experiences:
- Previous general cleaning or housekeeping experience is essential
- Ability to work on own initiative and with fast changing requirements
- Previous experience of working to deadlines and prioritising workloads
- Basic practical experience in operating cleaning machinery
- Excellent customer service and communication skills
- Working knowledge of Health and Safety regulations
- Understanding of written instructions and how to maintain simple written logs
- Some basic understanding of computer skills – you will need to partake in online training
Why work for us?
We are the proud owners of Investors in People Gold accreditation which we think really shows how well we look after, train and engage with our staff. Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool and Glasgow.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental, and financial health, and gives you the flexibility to tailor your employee benefits by offering:
- 25 days leave rising to a maximum of 30 days (plus public holidays), pro rata
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work Scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
Job reference:
We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
General Assistant in London employer: Sanctuary Students
Contact Detail:
Sanctuary Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sanctuary Students' website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to cleaning and customer service. Think about your past experiences and how they relate to the role of General Assistant. This will help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your personality! During the interview, be friendly and approachable. Remember, they’re looking for someone who can be a 'friendly face' around the site, so let your communication skills and enthusiasm for the role come through.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen on the position and helps keep you fresh in their minds.
We think you need these skills to ace General Assistant in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous cleaning or housekeeping experience you have. We want to see how your skills match up with what we need, so don’t hold back!
Be Yourself: We’re looking for friendly faces, so let your personality shine through in your application. A bit of warmth and enthusiasm can go a long way in making a great first impression!
Follow Instructions: Pay close attention to the application instructions. If we ask for specific details or formats, make sure you stick to them. It shows us you can follow written instructions, which is super important for this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right place and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at Sanctuary Students
✨Know Your Cleaning Basics
Brush up on your general cleaning and housekeeping skills before the interview. Be ready to discuss your previous experience with cleaning machinery and how you prioritise tasks when working under pressure.
✨Show Off Your Customer Service Skills
Since being a friendly face is key in this role, think of examples where you've provided excellent customer service. Prepare to share how you’ve helped others in past roles, especially in a fast-paced environment.
✨Understand Health and Safety Regulations
Familiarise yourself with basic health and safety regulations relevant to cleaning. Be prepared to discuss how you identify hazards and ensure a safe environment, as this will show your commitment to maintaining high standards.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. Think about how you would handle specific situations, like managing low cleaning stock or preparing rooms for guests, to demonstrate your initiative and problem-solving skills.
