General Assistant

General Assistant

Cambridge Full-Time 20000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a General Assistant, keeping our spaces clean and safe for students.
  • Company: Sanctuary Students provides top-notch accommodation for over 11,500 students across the UK.
  • Benefits: Enjoy 25 days leave, flexible benefits, and employee discounts to support your lifestyle.
  • Why this job: Be part of a vibrant team that values your contribution and promotes student wellbeing.
  • Qualifications: Previous cleaning experience and great communication skills are essential for this role.
  • Other info: Apply early as we may close applications based on volume; don't miss out!

The predicted salary is between 20000 - 28000 £ per year.

The role of General Assistant will include:

  • Providing high quality cleaning services for bedrooms, kitchens, pathways, and communal areas

  • Identifying and reporting any hazards and faults to ensure a safe environment is maintained

  • Organising stores on site and carrying out checks of equipment, replacing when necessary

  • Any other general tasks as required by management

  • Skills and experiences:

  • Previous cleaning or housekeeping experience

  • Practical experience in operating cleaning machinery

  • Ability to work to deadlines, prioritise workloads and work on own initiative

  • Experience of understanding simple verbal and written instructions and undertaking duties as requested

  • Excellent customer service and communication skills

  • Why work for us?

    Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose-built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool, and Glasgow.

    Our Benefits

    As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental, and financial health, and gives you the flexibility to tailor your employee benefits by offering:

  • 25 days leave (plus public holidays) pro rata

  • A pension scheme with employer contributions from Sanctuary

  • Life Assurance

  • Employee Advice Service including counselling

  • Cycle to Work Scheme

  • Voluntary health plans

  • Employee discounts

  • Wellbeing support and tools

  • Employee recognition scheme

  • Job Reference:

    We are only currently accepting applications from those with the right to work in the UK.

    If you are applying internally, don\’t forget to use your internal careers account to submit your application.

    We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

    Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

    General Assistant employer: Sanctuary Students

    Sanctuary Students is an exceptional employer, dedicated to fostering a supportive and flexible work environment for its staff. With a strong focus on employee wellbeing, we offer generous benefits such as 25 days of leave, a pension scheme, and various health and wellness initiatives. Working with us not only provides the opportunity to contribute to the vibrant student community across major UK cities but also encourages personal and professional growth within a collaborative team atmosphere.
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    Contact Detail:

    Sanctuary Students Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land General Assistant

    ✨Tip Number 1

    Familiarise yourself with the specific cleaning equipment and machinery mentioned in the job description. If you have experience using similar tools, be ready to discuss this during any interviews or informal chats.

    ✨Tip Number 2

    Highlight your customer service skills when networking or during interviews. Since the role involves interaction with students, showcasing your ability to communicate effectively and provide excellent service can set you apart.

    ✨Tip Number 3

    Demonstrate your ability to work independently by sharing examples from previous roles where you successfully managed your time and prioritised tasks. This will show that you can handle the responsibilities of a General Assistant.

    ✨Tip Number 4

    Research Sanctuary Students and their values before applying. Understanding their commitment to student wellbeing and accommodation services can help you tailor your approach and show genuine interest in the role.

    We think you need these skills to ace General Assistant

    Cleaning and Housekeeping Experience
    Practical Experience with Cleaning Machinery
    Time Management Skills
    Ability to Prioritise Workloads
    Initiative and Self-Motivation
    Understanding of Verbal and Written Instructions
    Excellent Customer Service Skills
    Strong Communication Skills
    Attention to Detail
    Health and Safety Awareness
    Organisational Skills
    Problem-Solving Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights any previous cleaning or housekeeping experience. Emphasise your ability to operate cleaning machinery and your skills in customer service and communication.

    Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the General Assistant role. Mention specific examples of how you've worked independently and prioritised tasks in past roles.

    Highlight Relevant Skills: Clearly outline your ability to follow verbal and written instructions. Provide examples of how you've maintained a safe environment by identifying hazards in previous jobs.

    Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

    How to prepare for a job interview at Sanctuary Students

    ✨Showcase Your Cleaning Experience

    Be prepared to discuss your previous cleaning or housekeeping roles. Highlight specific tasks you performed and any cleaning machinery you operated, as this will demonstrate your practical experience and suitability for the General Assistant position.

    ✨Emphasise Safety Awareness

    Since the role involves identifying hazards and maintaining a safe environment, be ready to talk about how you've handled safety issues in past jobs. Share examples of how you reported faults or ensured compliance with safety standards.

    ✨Demonstrate Time Management Skills

    The ability to prioritise workloads is crucial. Prepare to explain how you manage your time effectively, especially when faced with tight deadlines. Use examples from your past experiences to illustrate your organisational skills.

    ✨Highlight Customer Service Skills

    Excellent communication and customer service skills are essential for this role. Think of instances where you provided great service or resolved issues for customers, and be ready to share these stories during your interview.

    General Assistant
    Sanctuary Students
    Location: Cambridge
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