Title: Receptionist
Stourport-on-Severn, Worcestershire, GB, DY13 8RU
Receptionist
Ravenhurst Residential Care Home, 21 Lickhill Road North, Stourport-On-Severn, Worcestershire DY13 8RU
£13.04 per hour
30 hours per week
Where purpose meets possibility
We believe care is more than a job – it’s a calling, and we’d love you to be part of it. We’re excited to welcome a Receptionist to our friendly team at Ravenhurst Residential Care Home in 21 Lickhill Road North, Stourport-On-Severn, Worcestershire DY13 8RU. And with sector leading results showing our colleagues highly recommend Sanctuary Care as a great place to work, you’ll be joining a culture that supports you to thrive, grow, and be recognised for the difference you make.
We're proudly Investors in People Platinum accredited and not-for-profit, which means every penny we make goes straight back into our people and our homes. Whether you’ve already found your calling or you’re still discovering it, we’ll support you every step of the way. From your first day to your dream role, we’ll help you get there.
When you join Sanctuary Care, you’re joining an award-winning team where colleagues and residents truly matter. We’re proud winners of the 2025 Nursing Times Award for Care of Older People and the 2025 Care Home Awards Best for Training and Development, and Outstanding Larger Care Home Group.
Your role
- Welcome residents, relatives and visitors with warmth and professionalism
- Support customers by answering queries and offering clear, helpful information
- Carry out a range of administrative tasks to keep the home running smoothly
- Use your IT skills to manage emails, records and documents confidently
- Work closely with colleagues to create a friendly, supportive front of house experience
Your skills
- Experience in a customer service setting
- Confident using IT systems including Word, Excel and Outlook
- Warm and approachable with strong people skills
- Organised and able to manage a variety of tasks calmly and efficiently
- Caring, enthusiastic and self-motivated with a desire to make a positive difference
Your rewards
You deserve more than the basics. That’s why, alongside 28 days’ annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and a contributory pension, we offer a comprehensive package designed to support your wellbeing, recognise your contribution, and help you build a rewarding career with Sanctuary:
- Overtime Enhancement
- Health and wellbeing support– including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
- Company-paid life insurance
- Parental leave arrangementsandannual leave purchase scheme
- Company-funded trainingand ongoing career development opportunities
- Flexible working optionsand aninclusive culturewhere everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
- Free mealsdependant on shift duration
- Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements
- Free uniform
- Refer a Friend scheme, rewarding you for helping great people join Sanctuary
We work closely with the Home Office in order to prevent illegal working.
Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Job Segment: Receptionist, Administrative
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Receptionist in Stourport-on-Severn employer: Sanctuary Scotland Housing Association Limited
Sanctuary Maintenance Contractors Limited is an excellent employer, offering a supportive work culture that values teamwork and employee development. With competitive salaries and a focus on career growth, employees enjoy the opportunity to enhance their skills while contributing to the beautification of Southwest Scotland's landscapes. The on-site role fosters a strong sense of community and purpose, making it a rewarding place to work.
Contact Details:
Sanctuary Scotland Housing Association Limited Recruitment Team
