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- Tasks: Support teams with efficient admin systems and ensure smooth operations.
- Company: Join a not-for-profit housing association making a real difference.
- Benefits: Enjoy 25 days leave, pension scheme, wellbeing support, and more.
- Why this job: Make an impact in a diverse culture while developing your skills.
- Qualifications: GCSE Grade C in English and Maths, data handling experience.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 27177 - 28607 £ per year.
The role of Administration Officer will include:
- Delivering, improving, maintaining and monitoring effective and efficient administrative systems.
- Supporting the regional teams by ensuring accurate and timely information is collected, collated, prepared and presented.
- Providing managers and colleagues with clear guidance, information and practical advice on business support services.
- Supporting the management and maintenance of relationships with internal and external stakeholders, residents and contractors, identifying any shortfalls in service delivery and ensuring they are dealt with appropriately, including investigating and responding to complaints.
- Maintaining effective filing systems, database records and processes, ensuring they are as user friendly and accessible as possible.
Skills and experiences:
- Able to demonstrate a level of numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths.
- Some experience of working with data, including inputting and updating databases.
- Some experience of resolving problems.
- Proven experience of working to deadlines and prioritising workloads, both for self and others.
- Intermediate Microsoft Word and basic Microsoft Excel.
- Ability to work independently and use own initiative.
Why work for us?
We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
Our Benefits:
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays.
- A pension scheme with employer contributions from Sanctuary.
- Life Assurance.
- Employee Advice Service including counselling.
- Cycle to Work scheme.
- Voluntary health plans.
- Employee discounts.
- Wellbeing support and tools.
- Employee recognition scheme.
- Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues.
Role salary is £27,177 (rising to £28,607 after 12 months, subject to satisfactory performance).
Administration Officer employer: Sanctuary Property Services
Contact Detail:
Sanctuary Property Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to see how you align with our mission, so be ready to share how you can contribute to our community.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We love authenticity, so let your personality shine through while showcasing your skills!
✨Tip Number 4
Follow up after your interview with a thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds. Plus, we appreciate a little gratitude!
We think you need these skills to ace Administration Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Administration Officer. We want to see how you can deliver and improve our administrative systems!
Showcase Your Data Skills: Since the role involves working with data, don’t forget to mention any experience you have with databases or data management. We love seeing candidates who can demonstrate their numeracy and literacy skills!
Highlight Problem-Solving Abilities: We’re looking for someone who can resolve issues effectively. Share examples of how you've tackled problems in the past, especially in a work setting. This will show us you can handle complaints and service delivery shortfalls.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sanctuary Property Services
✨Know Your Admin Systems
Familiarise yourself with effective administrative systems and processes. Be ready to discuss how you've improved or maintained such systems in your previous roles, as this will show your understanding of the core responsibilities of the Administration Officer position.
✨Data Handling Skills
Brush up on your data management skills, especially with databases. Be prepared to share specific examples of how you've inputted, updated, or resolved issues with data in the past. This will demonstrate your capability to handle the information accurately and efficiently.
✨Communication is Key
Think about times when you've provided clear guidance or support to colleagues or managers. Prepare to discuss how you’ve maintained relationships with stakeholders and handled complaints effectively, as this role requires strong interpersonal skills.
✨Showcase Your Initiative
Be ready to talk about instances where you've worked independently and taken the initiative to solve problems. Highlighting your ability to prioritise workloads and meet deadlines will show that you can thrive in a busy environment.
