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- Tasks: Support the Regional Operations Manager and improve processes for our Property Services team.
- Company: Join a diverse and inclusive organisation committed to employee wellbeing.
- Benefits: Enjoy 25 days annual leave, a pension scheme, and employee discounts.
- Other info: Full UK driving licence required; company car provided.
- Why this job: Make a real impact in operations while developing your career in a supportive environment.
- Qualifications: Degree or equivalent in Construction/Management and experience in managing maintenance contracts.
The predicted salary is between 47169 - 49652 £ per year.
We have an opportunity for an Assistant Regional Operations Manager to join our Property Services team based in Canterbury. The role will provide direct support to the Regional Operations Manager as part of the Planned team, covering the South East region.
Responsibilities
- Supporting the senior management team with process improvements by creating an innovative environment for operational staff
- Monitoring progress of customer repairs and complaints to ensure optimum performance
- Managing the recruitment, performance and development of quality employees
- Monitoring, managing and completing all customer works through self-delivery teams, suppliers and subcontractors
- Supporting the management of health and safety aspects of operations, ensuring business responsibilities are delivered safely
- Supporting senior management with regional issues and escalation processes, ensuring effective and timely resolution
- Working closely with the Housing and Property Services teams to ensure continual improvement of business processes and procedures
Qualifications
- Qualified to Degree, HND or HNC in Construction or Management level and hold or currently undertaking the NEBOSH National Diploma – Construction
- Experience managing multi-site maintenance contracts in a commercially focused role
- Proven ability to effectively recruit, manage and develop people
- Proven track record managing a direct labour operation or internal maintenance service
- Experience delivering services within budget (desirable)
- Must hold a full valid UK driving licence and be able to drive a company vehicle
- Must bring original certification of qualifications to interview (copies not accepted, no CSCS cards)
Benefits
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Employee Networks focused on inclusion
Salary: £47,169 per annum (rising to £49,652 per annum after 12 months, subject to satisfactory performance). A company car is provided. Working hours are 40 hours per week, Monday to Friday, 8:00am to 16:30pm.
Inclusion is one of our core values. We are committed to being a diverse and inclusive organisation, encouraging applications from people from diverse backgrounds. We will make adjustments throughout your application process in line with our Disability Confident employer status.
Assistant Regional Operations Manager in Canterbury employer: Sanctuary Maintenance Contractors Limited
Contact Detail:
Sanctuary Maintenance Contractors Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Regional Operations Manager in Canterbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their operations and think about how your skills can contribute to their success. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Focus on articulating your experience in managing teams and improving processes, as these are key aspects of the Assistant Regional Operations Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Assistant Regional Operations Manager in Canterbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Regional Operations Manager role. Highlight relevant experience in managing multi-site maintenance contracts and any qualifications you have that match the job description.
Showcase Your Achievements: When writing your application, don’t just list your responsibilities. Instead, showcase your achievements! Use specific examples of how you've improved processes or managed teams effectively in previous roles.
Be Clear and Concise: Keep your application clear and concise. Avoid jargon and make sure your points are easy to understand. We want to see your skills and experience without having to sift through unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sanctuary Maintenance Contractors Limited
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of the Assistant Regional Operations Manager role. Brush up on your knowledge of process improvements, customer service management, and health and safety regulations. This will help you answer questions confidently and show that you’re genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage multi-site maintenance contracts and develop teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see how your experience aligns with their needs.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to operational improvements or how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Bring the Right Documents
Don’t forget to bring your original qualifications to the interview, as copies won’t be accepted. This includes your degree or diploma and any relevant certifications. Being organised and prepared will make a great impression and show that you take the opportunity seriously.