At a Glance
- Tasks: Coordinate and support a dynamic team to ensure efficient service delivery.
- Company: Join a not-for-profit organisation dedicated to making a difference in people's lives.
- Benefits: Enjoy 25 days annual leave, pension contributions, and wellbeing support.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real impact while developing your organisational and communication skills.
- Qualifications: Experience in administrative support and excellent communication skills required.
The predicted salary is between 36038 - 37935 £ per year.
Kingsmead Office, London with a balance of home and office working
£36,038 - £37,935 per year
40 hours per week – Monday to Friday, 8:00am – 17:00pm
We have a new and exciting opportunity for a Works Coordinator to join our dedicated team. You will be responsible for delivering, coordinating and maintaining effective and efficient coordinative systems to support the delivery of services. You will oversee the Minor works team to the London region. Communicating with the wider regional team, you will work in a team and provide timely information to support team members when dealing with repairs which have been scheduled. Working in a dynamic environment, you’ll use your strong organisational skills, attention to detail and communication skills to keep workflows running smoothly. This is a rewarding position where you will directly contribute to service excellence and help ensure our homes remain safe, functional and well-managed.
Responsibilities
- Supporting the regional team with effective communication to ensure accurate and timely information is collected and coordinated to meet the required timescales
- Providing quality statistical information on key performance indicators to assist managers in target setting, performance monitoring and implementing improvements where needed
- Updating all manual and computerised records in an accurate and timely manner
- Identifying any shortfalls in service delivery and ensuring they are dealt with appropriately
- Maintaining relationships with internal and external stakeholders such as managers and trade colleagues
Qualifications
- Recent experience of providing administrative support to senior management
- Experience of Property Services Day to Day Process
- Experience of working in an appointment / work scheduling environment
- Some knowledge of producing quality compliance and statistical information
- Ability to work on own initiative and independently
- Excellent communication and customer care skills
- Proficient user of Microsoft packages including Word, Excel, Outlook and Teams
Benefits
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Wellbeing support and tools
- Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
- £36,038 per annum (rising to £37,935 per annum after 12 months, subject to satisfactory performance)
About us
We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives. As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you.
We work closely with the Home Office to prevent unlawful working. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Works Coordinator employer: Sanctuary Group
Sanctuary Maintenance Contractors Limited is an excellent employer that prioritises employee wellbeing and development, offering a competitive salary alongside generous benefits such as 25 days of annual leave, a pension scheme, and wellbeing support. Located in the vibrant Kingsmead Office in London, the company fosters a diverse and inclusive work culture where employees are encouraged to grow and make a meaningful impact on the lives of others through their essential services.
