Senior Agile Delivery Lead in Worcester

Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.

We have an opportunity for a Senior Agile Delivery Lead to join our Technology Department based in Worcester. The role will report to the Head of Product and Engineering and provide strategic leadership for agile delivery across multiple product teams. It leads and coaches a team of Scrum Masters, with wider influence across cross‑functional delivery teams, rather than operating as a lone contributor. The team's purpose is to drive consistent, mature agile ways of working, strengthening delivery predictability, managing cross‑team dependencies, and embedding continuous improvement.

A key focus of the role is to raise overall agile and product management maturity, ensuring agile principles are applied consistently across complex enterprise platforms and that teams continuously evolve their practices to deliver value effectively.

The role of Senior Agile Delivery Lead will include:

• Responsible for leading and maturing agile delivery across all product teams, ensuring consistent application of agile principles and effective delivery at scale.
• The role provides leadership to Scrum Masters, manages cross‑team dependencies, and acts as a point of escalation for delivery risks and issues.
• Embed and evolve agile and product management maturity, particularly across complex enterprise platforms such as SAP and Salesforce, while providing clear delivery insight and assurance to senior and executive stakeholders.
• Engage with Product Owners and stakeholders to support effective product delivery.
• Champion continuous improvement through metrics, retrospectives, and coaching.

Skills and experiences:

• Comprehensive experience managing and mentoring Scrum Masters to drive high‑performing agile teams in a large and complex organisation.
• Significant experience in unblocking impediments and resolving dependencies in large corporate environments.
• Proven ability to lead, motivate, and serve cross‑functional teams in complex delivery environments.
• Strong proficiency with agile management tools such as Jira, Confluence, and Azure DevOps.
• Proven experience delivering agile initiatives within enterprise platforms such as SAP and Salesforce.
• Proven ability to align agile delivery practices with governance and release processes in SAP and Salesforce ecosystems.

Why work for us? We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent. As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays.
• A pension scheme with matching employer contributions from Sanctuary up to set limits.
• Life Assurance.
• Employee Advice Service including counselling.
• Cycle to Work scheme.
• Voluntary health plans.
• Wellbeing support and tools.
• Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools.
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues.

Effective 1st April role salary is £66,721 with an additional policy allowance of £12,977 per annum (rising to £70,233 with an additional policy allowance of £13,660 per annum after 12 months, subject to satisfactory performance).

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – corporate.recruitment@sanctuary.co.uk.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.