At a Glance
- Tasks: Manage supplier and commercial administration to ensure efficient service delivery.
- Company: Join Sanctuary Group, a leading provider of housing and community services in the UK.
- Benefits: Enjoy 25 days annual leave, pension scheme, and wellbeing support.
- Other info: Flexible working options and excellent career growth opportunities await you.
- Why this job: Make a real impact in a diverse team while developing your skills.
- Qualifications: GCSEs in English and Maths, NVQ3 in Customer Services or Administration preferred.
The predicted salary is between 27521 - 28970 € per year.
Location: Worcester, Worcestershire, GB, WR1 3ZQ
Department: Technology
Operation: Sanctuary Group
Closing Date: 26/02/2026
Requisition: 227274
Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.
Worcester based with a balance of home and office working
£27,521 - £28,970 per year
35 hours per week
We have an opportunity for a Senior Administrator - Supplier and Commercial to join our Technology Contracts team, based in Worcester. The role sits within Technology, which is responsible for delivering technology capability within Sanctuary Group to ensure employees have access to the systems they need to perform their duties.
In this role you will assist in the delivery, improvement and maintenance of effective and efficient Supplier and Commercial administration to support the needs of the team in accordance with policies, procedures and relevant regulations to deliver value for money services.
Role Responsibilities
- Manage support processes to ensure the maintenance of accurate and complete records and adherence to Supplier and Commercial procedures in order to ensure regulatory and statutory requirements are met.
- Assist in the coordination, communication and maintenance of relationships with internal and external customers and suppliers, identifying any shortfalls in service delivery and ensuring they are dealt with appropriately.
- Analyse Supplier and Commercial queries and identify trends in customer demand to recommend and support improvements to Supplier & Commercial services.
- Support the development and maintenance of effective relationships with stakeholders, ensuring issues and shortfalls are addressed and remedied in order to ensure the delivery of high standards of customer care.
Skills and experiences
- Literacy and numeracy equivalent to Grade C English and Maths GCSE.
- NVQ3 or equivalent in Customer Services or Administration.
- Some experience analysing and diagnosing problems and implementing effective solutions.
- Working knowledge of procurement or commercial processes.
- Some experience of using financial systems e.g. SAP is desirable.
- Ability to update and interpret computerised information and documentation.
- Intermediate user of Microsoft packages including Word, Excel, PowerPoint, Outlook and Teams.
Benefits
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays.
- A pension scheme with matching employer contributions from Sanctuary up to set limits.
- Life Assurance.
- Employee Advice Service including counselling.
- Cycle to Work scheme.
- Voluntary health plans.
- Wellbeing support and tools.
- Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools.
- Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues.
Role salary is £27,521 per annum (rising to £28,970 per annum after 12 months, subject to satisfactory performance).
If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - corporate.recruitment@sanctuary.co.uk.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.
Senior Administrator - Supplier and Commercial in Worcester employer: Sanctuary Group
Sanctuary Group is an exceptional employer, offering a supportive work culture that values diversity and nurtures talent. With a strong focus on employee wellbeing, the company provides generous benefits including up to 30 days of annual leave, a pension scheme, and access to various health and wellbeing resources. Located in Worcester, this role not only allows for a balance of home and office working but also presents opportunities for professional growth within a leading provider of housing, care, and community services.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Administrator - Supplier and Commercial in Worcester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sanctuary Group on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by researching common questions for Senior Administrator roles. We should also think about how our past experiences align with the responsibilities listed in the job description. Tailoring our answers can make a big difference!
✨Tip Number 3
Showcase our skills! During the interview, we can highlight our experience with financial systems and customer service. Sharing specific examples of how we've solved problems or improved processes will help us stand out.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email expressing our appreciation for the opportunity can keep us fresh in their minds. Plus, it shows we’re genuinely interested in the role.
We think you need these skills to ace Senior Administrator - Supplier and Commercial in Worcester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Administrator role. Highlight your relevant experience in supplier and commercial administration, and don’t forget to mention any specific skills that match the job description!
Showcase Your Skills:We want to see your literacy and numeracy skills shine! Include examples of how you've used Microsoft packages or financial systems like SAP in your previous roles. This will help us see how you can contribute to our team.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and structure your information logically so we can easily see why you’re a great fit for the position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sanctuary Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Senior Administrator in Supplier and Commercial. Familiarise yourself with Sanctuary Group's values and how they align with your own. Brush up on procurement processes and any relevant regulations to show you're ready to hit the ground running.
✨Showcase Your Skills
Prepare examples that highlight your experience with customer service and administration. Think about times you've analysed problems and implemented solutions. Be ready to discuss your proficiency with Microsoft packages and any financial systems you've used, like SAP, as these are key for the role.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Be Yourself
Sanctuary Group values diversity and inclusion, so don’t be afraid to let your personality shine through. Share your unique experiences and perspectives, and demonstrate how you can contribute to their culture. Authenticity can set you apart from other candidates!
