Reception & Customer Care Pro – Worcester
Reception & Customer Care Pro – Worcester

Reception & Customer Care Pro – Worcester

Worcester Full-Time 22993 - 24203 £ / year (est.) No home office possible
Go Premium
S

At a Glance

  • Tasks: Manage customer queries and ensure top-notch service in a community-focused environment.
  • Company: A supportive organisation dedicated to serving the Worcester community.
  • Benefits: Competitive salary, pension scheme, and an attractive holiday package.
  • Why this job: Join a team that values customer care and community engagement.
  • Qualifications: Experience in customer care and strong communication skills.
  • Other info: Great opportunity for personal growth in a friendly workplace.

The predicted salary is between 22993 - 24203 £ per year.

A community-focused organization in Worcester is looking for a professional Receptionist to join their Facilities department. The successful candidate will manage customer queries, ensure compliance with policies, and maintain excellent customer service standards.

Key qualifications include:

  • Prior customer care experience
  • Strong communication skills

This role offers a competitive salary ranging from £22,993 to £24,203 per year, along with excellent employee benefits including a pension scheme and an attractive holiday package.

Reception & Customer Care Pro – Worcester employer: Sanctuary Group

Join a community-focused organisation in Worcester that values its employees and fosters a supportive work culture. With competitive salaries, a robust pension scheme, and an attractive holiday package, this role not only offers financial benefits but also provides opportunities for personal and professional growth within a dedicated team committed to delivering exceptional customer service.
S

Contact Detail:

Sanctuary Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception & Customer Care Pro – Worcester

Tip Number 1

Make sure you research the organisation before your interview. Knowing their values and community focus will help you connect with them and show that you're genuinely interested in the role.

Tip Number 2

Practice your communication skills! Since this role is all about customer care, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.

Tip Number 3

Prepare some examples of how you've handled customer queries in the past. This will demonstrate your experience and ability to maintain excellent customer service standards.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining our team.

We think you need these skills to ace Reception & Customer Care Pro – Worcester

Customer Care Experience
Strong Communication Skills
Query Management
Policy Compliance
Customer Service Standards
Attention to Detail
Problem-Solving Skills
Team Collaboration

Some tips for your application 🫡

Show Off Your Customer Care Skills: Make sure to highlight your previous experience in customer care. We want to see how you've handled queries and provided excellent service in the past, so don’t hold back!

Tailor Your Application: Take a moment to customise your application for this role. Use the job description as a guide and align your skills and experiences with what we’re looking for in a Reception & Customer Care Pro.

Keep It Professional Yet Friendly: Since this role is all about communication, let your personality shine through! Write in a friendly tone while maintaining professionalism to show us you’re the perfect fit for our community-focused organisation.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Sanctuary Group

Know the Organisation

Before your interview, take some time to research the community-focused organisation. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

Showcase Your Customer Care Skills

Since this role is all about managing customer queries, prepare specific examples from your past experiences where you excelled in customer service. Think about challenging situations you faced and how you resolved them, as this will demonstrate your problem-solving abilities.

Practice Your Communication

Strong communication skills are key for this position. Practise articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and qualifications.

Prepare Questions to Ask

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions that show your interest in the role and the organisation. For example, you could ask about the team dynamics or how success is measured in the customer care department.

Reception & Customer Care Pro – Worcester
Sanctuary Group
Location: Worcester
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

S
  • Reception & Customer Care Pro – Worcester

    Worcester
    Full-Time
    22993 - 24203 £ / year (est.)
  • S

    Sanctuary Group

    1000+
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>