At a Glance
- Tasks: Lead a team of gas engineers to deliver top-notch services and ensure compliance.
- Company: Join a diverse and inclusive team at Sanctuary Housing Association.
- Benefits: Competitive salary, generous leave, pension scheme, and employee discounts.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Make a real impact in the gas industry while developing your leadership skills.
- Qualifications: Experience managing gas engineers and knowledge of health & safety legislation required.
Service Delivery Manager – Gas (East Region)
We have an opportunity for a Service Delivery Manager – Gas to join our team based in Ely. The SDM will sit within the Gas Operations function, report directly to the East Gas Operations Manager, and be part of the East regional leadership team.
The SDM is not a lone‑working role and will be responsible for leading a team of directly employed gas engineers across the East region whilst working collaboratively with internal support functions to deliver compliant, efficient, and customer‑focused services.
Key Responsibilities
- Lead a team of gas engineers carrying out services, repairs and installations.
- Manage the delivery of all works on behalf of Property Services to support performance delivery and compliance.
- Ensure the effective service delivery of quality maintenance services from field‑based engineers.
- Recruit, assess, develop and retain quality field‑based engineers to meet contractual and service specifications.
- Provide technical support to the field‑based engineers and assist in improving business efficiency without compromising compliance.
- Coordinate, communicate and maintain relationships with internal and external customers.
- Work closely with the Home Office to prevent unlawful working.
- Maintain compliance with health and safety legislation and building safety legislation.
Qualifications and Experience
- Previous experience managing a team of gas engineers.
- Working knowledge of the application of Health & Safety and building safety legislation.
- Ability to use and update computerised systems (including PDA) for work scheduling.
- Full UK driving licence, required for driving a company vehicle.
- Qualified to CCN1, CENWAT, CKR1, CPA1, Gas Auditing Qualification, HTR1, Unvented – G3 Certificate, Water Regulations (WRAS) or currently undertaking the qualification.
Additional Requirements
A basic Disclosure and Barring Service check will be necessary in the event of a successful application, which we will pay for. Candidates must present the original certification verifying proof of their qualifications; copies and CSCS cards will not be accepted.
Benefits
- £46,012 per annum (rising to £48,434 per annum after 12 months, subject to satisfactory performance).
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays.
- Pension scheme with employer contributions (Sanctuary Life Assurance).
- Employee Advice Service including counselling.
- Cycle to Work scheme.
- Voluntary health plans.
- Employee discounts.
- Wellbeing support and tools.
- Employee recognition scheme.
- Staff Networks supporting inclusion.
We foster a diverse and inclusive culture and remain an exempt charity within Sanctuary Housing Association.
Service Delivery Manager - Gas in Witchford employer: Sanctuary Group
Sanctuary Maintenance Contractors Limited is an excellent employer, offering a supportive and inclusive work culture that prioritises the well-being of its employees. With generous benefits such as up to 30 days of annual leave, a pension scheme, and access to wellbeing support, employees are encouraged to grow and thrive in their roles. Working in Sheffield, you will be part of a dedicated team making a meaningful impact on the community while enjoying the advantages of a not-for-profit organisation focused on improving lives.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Manager - Gas in Witchford
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Sanctuary Group, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Service Delivery Manager - Gas at Sanctuary Group.
We think you need these skills to ace Service Delivery Manager - Gas in Witchford
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Sanctuary Group
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
